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April 2024 by M. Perez Maggio
$ 18 bucks for a chicken salad sandwich, dry like a stone
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June 2023 by Tim Frantz
We picked up a sandwich and it was excellent.
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March 2023 by Sam Pattnaik
Fancy espresso machines and promises but no one to operate it? Just some cold brew or plain coffee. Maybe put up signs and let people know. Disappointing, won’t recommend.
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January 2019 by Sarah Louisa
Awesome customer service this morning from the check in staff at Delta in Austin. THANK YOU for making a difficult situation better for me! You rock!
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March 2018 by David Welty
Where is by bag? After being routed to ATL instead of JFK on my way home to AUS, Delta still put my bag on a plane back to JFK. I talked to the baggage folks in AUS when I landed and they redirected it to AUS from ATL and got a File Reference Number. Delta still decided to send my bag to JFK. You call the baggage tracking phone number and they state they wait is too long so you can't talk to anyone. There is no way to contact Delta to get it rerouted so do I need to file a BBB compliant? Come on Delta, you can do better? I need some help here.
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December 2017 by Pat Krouse
Only thing worse than the price is the taste
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August 2017 by Rachel Middleton Britain
Our flight was delayed so much that we would've missed our connection to Paris. Luckily my husband noticed them taking bags off the plane and the pilots leaving while he was on the phone with a delta Rep. Otherwise we would've just been booked on a later flight to Paris, and ended up missing that one too! The gate agents and pilot handled it as well as they could, but almost every delay of the 4 or 5 that happened while we were still there were completely different issues. Such an expansive company should have the foresight to avoid most of those issues. We were also promised food that never materialized. Just don't offer it if it's not coming.
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July 2017 by Mollie Janelle Thomas
I missed my original flight and when I got to the ticket counter, the agent politely said she had shut her workstation down. I explained that I had a flight and needed to know if I was too late. She powered her system back up and told me yes I was too late. Panicking because I was going to a wedding, she calmly told me my options. I rebooked for the first flight out the next morning and she gave me a drink coupon for my nerves. Ms. Nikki was wonderful and so was the other agent the next morning.
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June 2017 by Coy Fontenot
Don't fly much...but in the past year have been to MSP for business 5 times...one delay...but staff were so good....staff are super friendly and AUS airport is easy in easy out....the business airline for sure....Thanks Delta....and by the way the little pub Saxon pub....at the terminal has cold beer and excellent food!!!!!
