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February 2024 by Sandy Riojas
Very detailed sales reps. Answered all my questions and did a test to see what type of bed I should purchase. Now I'm very comfy and sleep without pillows!! Bed is amazing!
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January 2024 by Kelly Guzman
Justin was very helpful, and knowledgeable. We enjoyed the experience.Update: The mattress had issues and we went back to exchange it for another one. Justin was very helpful. Great customer service
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January 2024 by innocent sendimaso
I got a good mattress and delivery on time, Thanks
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January 2024 by MrPhbalance
Super friendly service. Made getting a new mattress painless!
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January 2024 by Casey Wells
Customer service is excellent, no nonsense. Got a a mattress, box springs, pillows, and more for a ridiculously low price compared to everywhere recently visited in town.
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January 2024 by heather long
Had a great experience at the Factory Mattress in Southpark Meadows. We were helped by Justin, who was very nice, knowledgeable, and patient. It’s always nice to support a local and family owned business instead of a big box store. Would highly recommend this store and Justin!
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January 2024 by Raychel Hollingsworth [Katz]
Bert was fantastic and super helpful. He was patient with us as we discussed our mattress needs and helped us find a variety of potential mattresses that could suit us. We’re super excited to get our new mattresses and feel great about the choices we made. Thank you, Bert!
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January 2024 by emma hoffman
Justin was very knowledgeable and helpful!
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January 2024 by Michael Squyres
Amazing help and service. Burt is a true professional!
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November 2023 by Gloria Morgan
James was absolutely a pleasure to dealWith!
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October 2023 by Google user
James’, the salesperson at Factory Mattress, encyclopedic knowledge of mattresses, courtesy and obvious integrity combined to convince me the Tempurpedic Mattress was the mattress I wanted. After my second night on the new mattress I’m so glad I listened to him. It is rare to find someone as sincerely devoted to his job and customer service. Equally impressive was his ability to seamlessly attend to the needs of several individual customers at a time.
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October 2023 by Michael Kernan
We purchased a Tempurpedic Medium Hybrid King size mattress at the Southpark Meadows store. Our salesperson, Mariana, was extremely helpful, attentive, very professional. She is one fantastic salesperson. She answered every question and explained every part of the sale in detail. She arranged delivery the next day and we couldn't be happier with our purchase. Our delivery men were also very professional and fast. Anyone reading this who needs a mattress needs to go see Mariana.
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October 2023 by Rheuben hair
Great customer service and rhe sales lady was very helpful. Love our Mattress. The delivery guys were great as well. Very Courteust and polite. This was the second buy from this location. Rhanks.
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September 2023 by norma mundell
James’, the salesperson at Factory Mattress, encyclopedic knowledge of mattresses, courtesy and obvious integrity combined to convince me the Tempurpedic Mattress was the mattress I wanted. After my second night on the new mattress I’m so glad I listened to him.It is rare to find someone as sincerely devoted to his job and customer service.Equally impressive was his ability to seamlessly attend to the needs of several individual customers at a time.
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September 2023 by Moss s
James was fantastic! He walked me through some of the options explaining the pros and cons of each. I ended up with a mattress thats very comfortable so far. I never once felt pressured to choose something expensive for the sake of it, he was focused on finding what would work for my needs. It was refreshing.
