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July 2024 by Sahara a
Ethan Allen has high quality amazing furniture! Kris Armen helped me find the most comfortable bed I’ve ever owned! Sleeping on it feels like I’m on a cloud. She helped me find what works best for me and let me try everything to see what I liked the best. She also helped me choose a bunkie board over a box spring to fit the aesthetic of my space.
I would highly recommend working with Kris! Her eye for design is amazing!
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June 2024 by Keith Romel
I am a huge fan of Ethan Allen because its high-quality furniture and top-notch interior designers are unmatched in the industry. If you are looking for an interior designer in Austin, I highly recommend Kris Armen.
I have worked with several designers in multiple cities over the last 30+ years, and Kris is one of the best. I have lived in two homes since we met in 2016, and she has done fabulous things with both. In my previous home, Kris created a new modern look in the loft with four reupholstered chairs, a gorgeous rug, framed art, and a midcentury media cabinet. She also helped me select a striking living room sofa, coordinating chair, entry mirror, and framed art. I also put her expert drapery skills to work in a bedroom that needed room-darkening treatments.
When I moved to my new home, Kris utilized existing furniture, artwork, and accessories to the extent possible, offered design solutions, and incorporated additional items as needed. She sold me window treatments, which included woven shades, custom curtains, and automated roller shades. I replaced builder-grade lighting with gorgeous Ethan Allen chandeliers with Kris’ help. The most dramatic change was a complete modern makeover of the master bedroom, which included a bed, night tables, chair, rug, artwork, unique lamps, accessories, bedding, and a bold steel blue wall paint that coordinates perfectly. Finally, I love my new sectional sofa because the family, including the pups, can all sit together. The woven textured floor lamp, upholstered barrel chair, transitional console table, and serving table were also great additions.
Kris knows what works (and does not), listens to my wants/needs, and offers design solutions that make sense. I want my home to be beautiful, spacious, functional, yet affordable, and she considers all that in her recommendations. Kris promptly answers my texts and emails, provides timely status updates, and has a great personality. I have recommended her to everyone I know.
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March 2024 by Fred
Received poor quality service from Ethan Allen North Austin location! Tables and chairs easily damaged.Overpriced products. Only a few months old..
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January 2024 by Diwakar Gupta
Poor customer service. Although delivery was promised in 3 months, it took more than 5 months. The manager was not friendly and argued that Ethan Allan did not promise delivery within any reasonable time frame even though she agreed that delivery was verbally promised in 3 months. The product quality is OK. Not good enough compared to price. Buyers beware.
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December 2023 by Minda Egbert
We are always impressed with the quality of furniture and the helpfulness of the staff, especially Dottie.
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December 2023 by Nancy Brimberry
Renee Guire provided excellent advice in selecting the perfect fabric, cushioning and wood selection and color! Bandit and I love our Wingback chairs.
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December 2023 by Pamela Myatt
Mak has been wonderful! She was communicative, helpful, and really nailed our design. So far, our experience has been superb, because of Mak.
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December 2023 by Sharon beltz
I ordered a sofa from the store on Anderson Lane. When it was ready to deliver, the communication and delivery was excellent. The delivery team moved my old sofa out of the way and set up the new sofa perfectly.
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October 2023 by Laura Clemens
We moved into a new home, and our old furniture didn't fit in with the new space. It was a little overwhelming to try to start over with all new furniture, but Mak made the process a lot easier. She was a very good listener, and understood our needs, but she was also good at making suggestions and showing us options that we hadn't considered. We just got the new living room furniture, and couldn't be happier. It looks wonderful and is very comfortable. I also know that everything is of good quality, and should last a long time.
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July 2023 by Joanne Bruce
I recently purchased a swivel chair at Ethan Allen and found the perfect fabric to cover it there. The entire process went smoothlyand quickly. I had chosen fabric from another store for my sofa and a beloved chair. I had pictures of those fabrics and my helpers at Ethan Allen jumped right in to look for something for the swivel chair which we quickly found. My chair was delivered and all the communications about delivery time etc. were handled nicely without incident. Every single person I interacted with including the front desk person at the store , the woman who worked with me to find the swivel chair, her boss and the person I spoke with about all aspects of the delivery were cheerful, pleasant and truly helpful .Start to finish it was an enjoyable experience!
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May 2023 by Susan Jones
Kris Arman was so helpful and knowledgeable! She even came to our new home build on the day of furniture delivery to help with placement and other decorating ideas. The furniture quality is the best that we have found.
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February 2023 by Pam Rhodes
Mack was very helpful. She offered suggestions, but allowed us to make our selections. Hard working and easy to work with.
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January 2023 by Alan Washington
Mak is our interior designer extraordinaire. She is fantastic and has made our purchasing experience very easy. But her expertise is understanding the client's particular tastes in style and ambiance they want to experience in their home. She was spot on in her assessment and suggestions for what we wanted to experience and appreciate in our home. She's a gem! Thank you immensely, Mak!
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December 2022 by Caren Quillen
Great experience all the way around. Salesperson, Mak, was very helpful without any pressure, always available for questions, and made the process smooth. Delivery was wonderful as well. They were informative with timing, prompt, and attentive. Very happy with the quality of the items I purchased and overall experience.
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December 2022 by Daniel Greiner
I have low back pain and find most sofas too soft and very uncomfortable. I was in need of supportive living room furniture. My designer friend recommended I make an appt with Kris Armen at Ethan Allen.Kris listened to me and my husband, and showed us various furniture pieces that can be fabricated with firm, supportive cushions. We settled on the Paramount sofa, the Dean recliner, a swivel chair, and area rug.The sofa, rug, and recliner were delivered within 8 weeks, and swivel chair delivered 2 weeks later. All new furniture pieces are so supportive and comfortable! Kris helped me select gorgeous fabrics/leather. My living room is beautiful and comfortable! Kris is easy to work with, and has impeccable taste!by Valerie Greiner
