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March 2024 by Michael Hendrickson
Recently my laptop was knocked off a lectern while the DVD drive was open, breaking the drive. I took the laptop to Elite Computing for repairs. I chose Elite because they had worked on that laptop before and did a great job. This time was no different. The staff was friendly and very helpful. They replaced the drive quickly and for a reasonable price. I wouldn't hesitate to go back to them if needed.
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February 2024 by Kay Allensworth
The folks at Elite are knowledgeable, professional, and available in crises. Can't ask for more!
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February 2024 by vincent nguyen
Had to build a pc quick and was missing screws. Gave Shelby a call and she helped me find the missing screws very quick and fast. Thanks!
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October 2023 by Xingyu Zhou (Genius9367)
Nice service and quick turnaround time
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October 2023 by Brad Townsend
I brought in my computer for help finishing a custom water cooled loop and cable management and was hoping for quality results based on the reviews. As it turns out, Doug, the owner is not very good at communicating to the point that I would have to constantly call him because he would give me a time that I could pick up my computer but then would not meet deadline he set and then not communicate to me why it was not finished (Which was something consistent over the course of two months). And then when the work was "done" I ended up having to do the cable management for myself as some of the rgb did not work and took me about 5-6 hours to diagnose and correct his mistake (which made me aware of the acute possibility that he doesnt even know what an rgb header looks like or how to use a spliter) and also the loop that I hired him to build failed within 24 hours of leak testing. Genuinely this has been one of the worst customer service experiences I've ever had and recommend to avoid elite computing at all costs for your computer and/or electronic needs. I would recommend Frankenstein computing instead.
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September 2023 by Juston Martinez
I have had multiple good experiences with these guys. Will continue to use them.
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September 2023 by Crossroads Thirteen
Outstanding service and knowledge. Go to them for all my computer needs
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August 2023 by monica Fuller
Helpful. Looked at my problem without charging me. It was nice to find a computer repair company that was not trying to take advantahe of me. Esp since they have all the answers and we are clueless. Lol. I would highly recommend giving them a try. I just stumbled in not knowing what to expect but was happy. Will definitely go back
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June 2023 by Patrick Finnegan
Doug Mains and his team are the best in the Austin area. Reliable, smart and ALWAYS there when we have issues.I would highly recommend them for any of your needs.Thank you, Doug for making things easy for us!
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May 2023 by William Allensworth
Elite has taken care of all my computer needs--all of them--for the past 6 years, including supplying me with all the installation and instructional needs during retirement and as a public official. They're great!
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November 2022 by Suze Paul
I had an emergency. Shelby answered & got me on phone w/Eric ASAP. Cane in within 30 min. Eric assessed the situation immediately, fix issue, got me out quickly.Shelby went out of her way to help me w/another device while Eric worked on laptop. Shelby fixed my device & so much more.Very grateful to the two generous, smart, caring folks.Suze Pahl
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September 2022 by Larry Graves
Simply the best.
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August 2022 by Levi Pack
Fantastic! I've used other IT services before and this is night and day difference as to service. They're knowledgeable, quick, and polite. Couldn't ask for a better IT experience! Thank you Doug & Shelby!
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July 2022 by Alan Franklin
Elite Computing has been taking care of all my computing needs for many years. They always fix my problems quickly and expertly no matter how complicated the issue. They have built equipment, replaced components and upgraded my system several times over the years with the highest quality components and no problems. Their outstanding service is even better because of their personal care and involvement. The very best part is their honesty and integrity.
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May 2022 by Nick Hesselsweet
I have used Elite for about 10 years. They are very knowledgeable, helpful, reasonable and good people in general.They totally understand my needs and have ordered computers for me so that I get what I need without paying extra.Should you have any computer issues you would be wise to give them a call.Nick Hesselsweet