-
September 2024 by Carlos Gonzalez
Worst experience I’ve had while getting a car
-
August 2024 by Alejandro Perez
Very good place to buy a car 100 percent recommended ???? today I bought a very good truck ??
-
April 2023 by Laurie Gardiner
Armando is amazing ! Bought my Mazda 3 here and love it !!
-
August 2022 by Mattie P.
I don't know what these people are saying. But this place is amazing, I got a car and I came in two months later to do my breaks cause they were bad. But Chris helped me a lot, he was super nice! Was able to get my breaks for cheap. I recommend for y'all to try to out.
-
February 2022 by Ace L.
I would like to share my experiences with Doyle Chapman motors. I went in to look at a 2017 Chevy Suburban. They were asking $27,500 for the car. $7000 down and 19% interest. The salesman was very polite and not pushy. Entire office staff was friendly. So I drive the suburban and it drove well. Ran the CarFax and could see the vehicle had been wrecked twice both times on the front driver side. Car had a Oder of cigarettes that we know may or may not come out. But I could live with that for a fair price. The car has 179,000 miles and from checking the service records the transmission has not been changed so there is a likelihood of that expensive repair in the near future. But again I could live with that if they were willing to work with me. The polite sales person ran my credit even though I was initially told they do in house financing and don't report not check your credit. But no big deal my credit isint so bad and he acknowledged that. He in fact told me I was not there ideal client they sell cars too. I make over $100k a year, credit is fair, and I have lived in the same home 22 years. He said they typically get people with bad credit so they can charge 18-24% interest and he didn't want to do that to me. Which I do appreciate. He said he would only charge me 19% interest, hmm thank you I think. And that most people would pay the $7000 but they have a better chance of getting the car back and reselling it when the person doesn't follow through with their payments. So because I was going to actually pay the car on time, and they would not get a chance to repo the car I felt that I was not Doyle Chapmans ideal customer. I made him a offer two times. $26000 for the car, smoking car and has been in two reported accidents and has 179,000 miles. Value of the car is respectfully at $21,000 during this time. But they want to over charge people with bad credit because they can't get a car anywhere else. Not bad enough your charging them 19% interest but way over charge on the car too. So I offered to pay $26k and put $5000 down and I would agree to pay 19% interest. He declined because he felt he could get someone to get hit over the head in all 3 ways. Pay way too much for the car, extremely high interest rate, and a outrageous down payment. And typically someone with better credit and a hood down payment would not be charged such a high rate. But Doyle Chapman made it clear that the only customers he wants are the ones that have no other options. So I recommend if you have no other options try car max instead of letting Doyle Chapman a PREDATOR TO THE POOR, take advantage of your current down situation. It's car dealerships like these that give car salesman a bad name. I left feeling like he would not be able to Rape me on the desl so he was uninterested. Do Not Buy Here
-
February 2022 by Janet Salazar
They made it easy to get a new truck thanks
-
November 2021 by Gavin Maier
They (Kyle Chapman Motors, another Chapman) violated an Installment Contract from Day 1. Enforced interrupt device without contractual authorization. Reported to OCCC and awaiting fair resolution. Stay away.
-
April 2021 by Sioneesha Fuller
I'm on car number 3! Reliable affordable vehicles with a courteous and understanding staff!
-
February 2021 by juan pedraza
Great customer service
-
September 2020 by Sean Hunt
Doyle Chapman motors is amazing! I never bought a car financed and my life from a dealership and when a small snag came up, they were out of their way to work with me and help me out and it really meant a lot for someone who never bought a car that wasn’t in cash. I chose wisely! Thanks Armando:)
-
September 2020 by Michelle Gonzales
I just want to give a huge shout out this dealership that has been the most patience and understanding I can't even begin to tell you how much I appreciate these guys!!! I highly recommend them to anyone!! Thank y'all for everything!!
-
August 2020 by Denise Pena
Victoria and Armondo were very helpful put me in another car with no problemsThank you guys.? Greg and Denise Castillo
-
October 2019 by Leo Luna
Awesome customer service Easy to talk to and great straight answers.
-
August 2019 by Nathan Orozco
Would rate NO stars if I could. The service department is a joke, they never have a mechanic on site and are always quick to blame the customer for something. The "manager" Chris M. Is very disrespectful to say the least. Would not recommend them to anyone
-
July 2019 by Rodney Koerner
Armando and Victoria are AWESOME!! Been working with these people for few years now. I tell all my friends about their place. And yes they pay the referral bonus in CASH! I seen it w my own eyes!!
