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February 2024 by DVJ MERAZ
Excellent
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November 2023 by Robert Towler
CVS pharmacy is the worst. Always out of medicine needed for mental health. This is totally unacceptable.
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October 2023 by Makysia Goodwin
I’ve never been to a pharmacy so incompetent and I’ve been to many incompetent CVSs. I was told my prescription would be ready 3 days ago (a prescription that without will cause withdrawals) and it wasn’t ready until today. When I came to pick it up they tried to scam me out of over $300 for something that is $12. Please take your service elsewhere.
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October 2023 by Terry Rose
I got two vaccines on Saturday even though my appointment didn’t show up. She was very helpful. The cashier up front was very helpful too. I got my care card again and there was a coupon on it.
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September 2023 by Greenpoint Properties
Please have more respect for your site CVS, trash all over parking lot, signs are outdated and broken. Store front looks terrible.
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August 2023 by Tracy Chu
The store is amazing and it’s 24 hours. Dennis was must helpful when he went out of his way to make the best customer service experience. I recommend getting carepass.
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August 2023 by Keylor Avila
This is the only CVS I don't get racially profile. I've noticed that Walgreen and CVS loves to follow people around specifically POC. Great staff, great environment!
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August 2023 by Lynn
literally every time I've been they haven't had my medication or what I need. dont waste your time, go somewhere else
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July 2023 by Cyrevan
The staff at this pharmacy really know their stuff! On multiple occasions, they have gone above and beyond to help me navigate complicated insurance matters. It's a very busy location, so it might take a little time, but it's worth the wait. Absolutely stellar, I won't ever go anywhere else!
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June 2023 by Robin Hall
I am really impressed with the CVS at 1701 E. Parmer Lane (Austin, Tx). Whenever I go in, the staff is always so helpful and accommodating I'm going to give a Special shout out to Jessica who has been exceptionally helpful and extremely knowledgeable each and every time I come in there. Please let her know how much she is appreciated.
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June 2023 by jeremy impellizeri
Worst CVS in the country. They frequently do not have basic medication in stock. The people who work here do not help you at all, they are too busy to even greet you while you wait at the counter for 15 minutes before they finally get to you. I will never be back. Going to HEB
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May 2023 by chris ahrens
The customer experience here has been declining for years. Today, I found out that they were sitting on a script that they had exceeded the maximum from the insurance. I asked if there might be an error, because the dosage they quoted is more than my doctor mentioned. They insisted that they had it correct even after I talked to my doctor. Their solution was that I should pay them 750 a month for 1 medication. This pharmacy is a joke.Update: last night they said that my doctor had not sent an updated script. Today I spoke with my doctor and he assured me it went out yesterday. I went to cvs and they have nothing for me. I asked them to check again and they magically found my prescription for medication that they had withheld from me for over 24 hours.I’m switching to heb pharmacy asap.
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May 2023 by Stephanie
GREAT STORE! EXCEPTIONAL CUSTOMER SERVICE EXPERIENCE & very helpful associates! Definitely my GO TO CVS! ?
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April 2023 by Cole Pavao
Worst pharmacy I've ever dealt with. I have not had a single interaction that i would call convenient. The lines are always long and they never have enough people working. The hours are inconvenient. The store in general is always dirty. Very poor experience all around.
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March 2023 by Allison Haynes
The ladies in the pharmacy are horrible. Do not waste your time coming here. They pick and choose who they want to ask certain questions to and have you go from window to window just to get your prescription AFTER you’ve already waiting in another line.