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July 2024 by Toriann Molis
Photo and printing service is insanely bad. Twice in a row I have showed up after receiving an email that my order was ready, only to have rude employees unable to find the order and claim it’s not ready. The first time, I had to point to the packet of photos sitting by the computer and ask if they were mine. Employee said no. Another employee came, and after nearly ten more minutes of searching, picked up the packet I had pointed to and handed it to me.
I got an email later that afternoon that my second order was ready (a puzzle and a floating frame). I waited until the next day to come pick it up, only to be told again that the employee can’t find it and it must not be ready. Three separate employees have now come to try and find the order. Finally, one said it’s lost and asked if I wanted him to remake it.
Cannot stress enough that I will be using Shutterfly for all future photo orders.
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June 2024 by Benjamin Nativi
Horrible service with printing premium albums. Even if it's a little cheaper than alternatives, the quality and service at this location were both abysmal.
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June 2024 by Tim Padden
They do a very good job . We had an our prescriptions at Anderson lane for 10 years
and just got tired of the terrible service . Far west does a great job , good people that know what they are doing .
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February 2024 by Cheryl M.
I am surprised by the very negative reviews of the pharmacy at this location. While I've experienced poor customer service at many CVS pharmacies, my husband and I have experienced great customer service at this location. The pharmacist, Alex, and staff have gone above and beyond to help us solve challenging prescription issues! They are always patient and polite.
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February 2024 by Carol T.
Avoid pharmacy at all costs- they help/checkout which ever customer they want and do not take next person in line - customer service is non existent- save yourself the aggravation and use HEB pharmacy.
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January 2024 by Johnny H.
Horrible, horrible, horrible customer service and no one knows what they are doing. Utter incompetence.
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December 2023 by oliver guerrero
The pharmacy staff is lazy….. just stood there and did nothing. When I asked for help they told me to come back tomorrow.Do not recommend.
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November 2023 by JOHN ORTEGA
In and out place, usually lower traffic in this store. Great staff.
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November 2023 by Hector G.
Bridgett G. cashier/employee is very unhelpful! Everytime I go in and ask her a question she gets mad, do not come to this location. it's a a joke, no one will assist you. They also will not answer any questions about Capital one deposits and try to gaslight you while on top of not helping you.
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October 2023 by Mark Wilson
Vaccination experience at CVS went great quick and easy. Technician was very professional in and out in just a few minutes.
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September 2023 by Morty Gillum
Whatever you do, do not shop here or order photos from here.I ordered programs and posters for my wedding. For the programs, both images were facing the same way, they printed then one side one way and the other side upside down. They tried to blame me for it until they looked at my order. The supervisor didn't even know how to work the kiosk to help me try to reorder. I figured out how to order on the kiosk. But it wasn't letting me order without a heinous CVS branding on the back.The posters were just haphazardly shoved into the box (and not all the way) so the corners were bent and the posters have dents in them.The supervisor offered to call the store manager when I was on the verge of tears (mind you, I picked this up as it was ready 2 days before my wedding)The lady with him kept telling him no and that I could just call the 800 number (he's the supervisor, she's just an employee) I called the 800 number and by that time they were closed.. he told me he would call his store manager. He told me things his store manager had supposedly told him.So I left and waited to call the store manager the next morning. I spoke to him. He was rude and childish and tried to blame me again. He kept interrupting me and saying "ok well what do you want me to do". I asked if he could try to reprint my order and he told me that he would "in between customers later today" and that there was a possibility he wouldn't get to it.I asked for a refund and he told me no there was nothing he could do.AND HE TOLD ME THEY DID NOT CALL HIM LAST NIGHT SO BOTH OF THOSE EMPLOYEES LIED TO ME.I called the 800 number and finally got help. But my refund will take almost a week to get to me, so it looks like I won't have good prints for my wedding.
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September 2023 by Connie Bodine
Customer service is lacking. I don't think the people who work here like their jobs and mayb that's why smiles and patience are minimal.
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September 2023 by Kylie Walker
Don't you love when you race across town to get here before 10 and they lock the doors before 10pm even though it's an emergency?
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August 2023 by Christi A
“Thank You” to the amazing pharmacist Kittisak “Kit” for helping a doctor in a time of need! Quickly and so kindly!
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August 2023 by Josh Robison
Simple