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May 2024 by stacia starbeck
I would give it zero stars if I could the second time I’ve come in here today stood there looking at human beings who wouldn’t even look up and say hello to me. I stood by the register quite a long time while young lady was on the phone talking to somebody and then she hung up the phone and still completely ignored me. Finally, I asked the manager who is not here when I came in here earlier to drop off a prescription there were four people at the pharmacy. They all knew I was there and not one of them said hello or I’ll be with you in a moment. Nothing… the rudeness in here is unbelievable.
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April 2024 by Morris P
Fix your atm.
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March 2024 by Sydney Mayer
The pharmacist inexplicably mashed the normal tinfoil birthcontrol pack into a pill jar before giving it to me, causing half the pills to fall out and no longer be able to track the birth control based on which day it was. Completely unnecessary, ridiculous, and damaging behavior.
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March 2024 by Mack Mitchell
Just wanted to give a 5 star shout out to the security guard on shift 2am March 5th, 2024.
Not only was he able to get a good quality internet connection to watch only fans in his White f-150 “bro truck”, but he was also very quick to stalk wealthy customers in the store.
It was a great visit. He not only did a great job talking on the phone while following me, but also got a chance to notice my $4,000 electric scooter, which btw I was just educated by said security guard, that I don’t make money and have no truck like he does at all.
Thanks for the compliments buddy. You are right. I don’t have a truck. I actually have a 2024 Cadillac. Sorry for the confusion but I will say you are right. Sport Utility Vehicle Vs truck.
Also want to give credit for his courageous demeanor when I reached for my wallet to show him $6,000 cash so he would quit talking to me like he is the overlord of midnight snacks. Didn’t mean to disappoint you after you claimed I had a gun.
Hey man. We aren’t dating, you don’t get to see my gun.
But maybe next time you can take me to dinner in your super cool stock base model f-150. . .
Okay. Enough joking.
I have worked 8 years unstopped, bouncer security in the epicenter of bar brawl central, 6th st Austin. Never have I ever walked around and judged people and acted like such a victim at every turn. Also, hey guy. You don’t touch your holster if I just grabbed a wallet at checkout. Btw. My wallet was out before your holster was unstrap…. So what does that say? Just think about the mentality involved in that sort of behavior.
I literally told you I just ran someone off trying to look in the windows of my home and came to cvs after for a drink and some snacks so I can spend the next hour reviewing my ring door bell footage. I literally told you three times that that guy almost got shot, and that I followed him on my (50mph elec scooter) which by the way you just don’t comprehend that those exist. Smart guy.
And when I got the the parking lot I circled twice and then went inside to be sure I wasn’t being followed by that guy.
I said it three times! Are you dumb? Can you read and write and understand basic language arts? I sure hope so because the title on your vest is spelled incorrectly.
It says OFFICER.
Correct spelling is Insecurity.
I will let CVS decide on whether or not a peach fuzz faced GI Joe toy should be handling security at this location.
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March 2024 by Kyle S.
Sketchy sketchy sketchy - have had packages dropped off here as a UPS point and they can't ever find anything. Picked up a new prescription and was waiting for the pharmacist to give me the run down or at least ask if I had any questions about the medication and they simply gave it to me and sent me on my way. Is that even legal? Ha oh well, too late now.
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February 2024 by DB Castro
I want to give praise to Derrick! My elderly mother became very overwhelmed trying to figure out how to complete her payment at the register. She was crying and about to leave. He took the time and had the patience to help her take care of everything she needed. She left feeling so much better. We appreciate you! Thank you!
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January 2024 by Mike Hansen aka the plumber
This store is not a 24 hour store !!
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January 2024 by Claudia Maldonado
Very bad service, I am from Spain and the truth is the treatment is quite racist ?
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November 2023 by Xeno
The assistant manager or supervisor, whoever he was, was unbelievably rude.I needed to return an unused phone charger that I bought yesterday at another CVS downtown. I didn't get a receipt. But I paid for it with my card. The package was unopened too.I explained my situation to the store associate at the front desk, who then radioed his supervisor/manager. The guy came over and asked for ID. It was odd—I didn't need ID to purchase the $15 charger yesterday.He actually pulled up Google links to the nearest DMV with DL/ID services. Seriously? I guess he thought I wasn't from Earth and didn't know what the DMV was.I explained that I was still waiting on my replacement ID from the DMV, but I still have the photo of the ID, and the temporary ID emailed by the DMV. He refused and walked away immediately.I would have understood if it was a store policy, but his attitude was unprofessional, condescending, and completely unacceptable.
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November 2023 by Abby Peralta
Pharmacy has been terribly understaffed you wait on the phone forever and in person I asked them to order a medication 2 days ago after fighting with insurances for a week now it’s approved but they’ve yet to order…
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November 2023 by Xena Vexus Nox
The assistant manager or supervisor, whoever he was, was unbelievably rude.I needed to return an unused phone charger that I bought yesterday at another CVS downtown. I didn't get a receipt. But I paid for it with my card. The package was unopened too.I explained my situation to the store associate at the front desk, who then radioed his supervisor/manager. The guy came over and asked for ID. It was odd—I didn't need ID to purchase the $15 charger yesterday.He actually pulled up Google links to the nearest DMV with DL/ID services. Seriously? I guess he thought I wasn't from Earth and didn't know what the DMV was.I explained that I was still waiting on my replacement ID from the DMV, but I still have the photo of the ID, and the temporary ID emailed by the DMV. He refused and walked away immediately.I would have understood if it was a store policy, but his attitude was unprofessional, condescending, and completely unacceptable.
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October 2023 by Lesperz Pz (oooo)
Always great service
Good team
Quick and Easy
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September 2023 by Jamie Sampson
Booked a COVID test for 930am. Drove 20mins to get it and then was told there’s no one here to administer it. Told me to “just reschedule” with no apology and wouldn’t help me do it - just told me I’d have to do it online. Rude, unapologetic, worst CVS I’ve been to by far.
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September 2023 by Doniece S.
Last night we went for our COVID and flu vaccines. It was the first time we've been to this CVS. Even though we got there 30 minutes after our scheduled time, we were seen right away. Huge props to the pharmacist (a young woman) who administered the shots; she was super gentle and efficient. This is the first time I haven't had swelling or bruising from the COVID vaccine. I attribute that to her gentle hand. Thank you for a great experience!
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August 2023 by bamacowboys369
Sometimes the line just takes forever
