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January 2024 by Suzanne Blair
THE CVS STORE THEY SHOULD RESPECT FOR DEAF PEOPLE , DISABILITY PEOPLE , WOMEN RIGHT , SPEECH RIGHT, RACE EQUAL. THEY TREAT MY FRIEND HORRIBLE ! THEY SHOULD NOT DO THAT TO OTHER CUSTOMERS LIKE HER.
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December 2023 by Alvin C.
Very slow, and not particularly friendly, and best of luck to you if you need them to actually answer the phone. Very disappointing and I will never go to this location again!
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December 2023 by Zoey W
Poor customer service
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December 2023 by Ray D
What a trashy experience getting threatened by a supervisor in the middle of working while telling him he needs to stop berating and talking down to his employee ....saying " I have a son who doesn't listen just like you" pulling pepper spray out trying to intimidate me like a sad pathetic waste of space.
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November 2023 by Avifauna
Pharmacy staff is really great, but the store has a bit of a confusing layout.
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November 2023 by Jill M.
I recently moved from Florida where my CVS visits were consistently horrible due to understaffing and poor management. Unfortunately this was the service I was expecting here in Austin as well. I was pleasantly surprised after my first pharmacy visit by how organized and efficient the process was. Well I just returned for my 2nd visit, to pickup a prescription and to get a Covid Vaccine. I was assisted by the pharmacy manager Austin and I immediately understood why things ran so smoothly at this location. Austin was professional, extremely helpful and basically exceeded all of my expectations. He is an amazing asset to this organization and I hope that CVS can find more people like Austin to run their other locations. Thank you for a great experience.
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October 2023 by Lilah Bowers
Joel at this CVS location has the best customer service of anyone I’ve met! He was able to solve all of my printing problems and did everything with amazing care. Thank you Joel
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July 2023 by Caesar Martinez
I’ve been going to this pharmacy for almost half a year now, and have never had a pleasant experience with the frankly inexperienced staff. First of all, the head pharmacist with the awful 70’s haircut is very rude and answers questions with exasperation. Second, the staff walks around cluelessly and can’t handle the most basic questions without having to pass it off to someone else. There are many issues with this location and I’d suggest that if you’re in the area and considering it- don’t go with this pharmacy. If you do, be sure to leave a review so this burger joint staff can be switched out.
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July 2023 by James Samples
My photo book was perfect. The manager I think he was named Joel was extremely helpful and another employee offered to help me find products twice! Seriously the best retail experience I’ve had since Covid started. The employees actually cared about their customers and were so kind. Retail has become a nightmare but this store was a pleasant surprise. I don’t even get this level of customer service at Costco a store which I pay to shop at. Thanks for all the help I was in extreme pain from sciatica but y’all brightened my day.
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July 2023 by J K
Went by today and this place is CLOSED. Someone posted an accurate pic of the outside, it’s covered in graffiti and looks abandoned. Don’t try to go here.
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February 2023 by foster faze
I had gone to this location during October of 2021, and I still think of the terrible experience I had here. I understand that COVID was very prevalent at the time, so I went inside to purchase a mask. I was immediately told off by the male employee since I had entered without a mask. I explained to him that I was there to purchase a mask, but he refused to hear me out. Eventually, I was able to go to the self check out (the workers refused to help me at the actual registers, and told me to go to the self-checkout.) and I purchased a mask. I had told the employee that I worked at a separate CVS and so I should have gotten an employee discount upon scanning my extra care card. He dismissed me and told me it was already applied, when indeed it was not. Terrible experience.
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February 2023 by Paige Serzen
I’ve had nothing but great experiences at this CVS! The pharmacists and techs are always kind, professional and efficient, which makes the usual mundane task of getting prescriptions quite pleasant. Would definitely recommend if you need a pharmacy in the area!
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February 2023 by Caroline Cox
Cannot recommend this CVS enough. Everyone at this CVS is attentive to my pharmaceutical needs. I was out of refills on one of my maintenance medications and the pharmacist Austin went above and beyond to contact the prescribers office for a refill in a timely manner. I received my flu vaccine here and it was an extremely gentle, professional experience. Their new location is clean and well kept - so pleasant to visit. Definitely recommend transferring all prescriptions here!!
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February 2023 by Josiah Ellington
The staff here has been so refreshing. Especially the pharmacist. He took the time to answer all my questions and was so knowledgeable.
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February 2023 by Molly Cox
I am shocked to see that this CVS has a 2.5!! It deserves 5 stars. I have never had a bad experience here. The new location is amazing. It’s so organized and the staff is friendly and efficient. My prescriptions are always filled quickly!! I have gotten my vaccines here as well and all went smoothly. Don’t believe these bad reviews!!!