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October 2023 by Jennifer Mahaney
The pharmacists and their team are amazing. Please give them raises. They are tired and in the brink of breaking down. They are doing life saving work for only $16.50 an hour. They are over worked and is affecting everyone. I called in to try and get my prescription filled for a surgery and was on hold for an hour and 15 minutes. During that time I drove there. Absolutely ridiculous. Treat your employees like people, pay them a liveable wages, and give them normal hours
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October 2023 by Meg B
I don't recommend anyone go here, the app will say an RX is available but you show up and it's not. I asked why and the pharmacist instantly admitted the app is 'always wrong'. So even the staff knows how poorly run this place is. Twice I made a vaccine appointment and each time they said they don't have the vaccine & they ran out. But I made a reservation beforehand, so how could you run out? They obviously don't take the appointments seriously? 'We don't have the new vaccine in yet.' But the website says you do, why take appointments if you don't have it? I was told to call in, I did then still arrived and was told they were out. Infuriating. Whenever you call in and wait on hold, they're constantly saying use the app no wait times on the website/app. They don't want to hire more people to save $, then recommend an app that is inaccurate. Great customer service. Im switching pharmacies right now
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October 2023 by Chauny Smith
Chris is awesome and the only reason im giving 5 stars. Hes always polite and very helpful. Hes friendly and knowledgeable. Every time i come in hes on point with helping me find stuff.
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August 2023 by David Brooke Martin
I have been picking up prescriptions at this CVS for years. They have been prompt and helpful; I have no complaints about the pharmacy or its staff. Don't try to make a left turn onto 620 from the CVS parking lot though. Go to the El Salido signal by exiting the CVS parking lot from the rear and wait for the light.
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August 2023 by Charleen Garcia
The pharmacist working here is the type of person who went to pharmacy school for no other reason than “””$””” she could care less about patients or people in general. Nothing more disgusting than people like her working on ANYTHING healthcare related.
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June 2023 by Luke Spencer
Melissa at the front desk was very helpful. She knew exactly what I was looking for and made my day. Thank you for your kindess!
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June 2023 by Tucker Patterson
Horribly rude employees in the pharmacy. It's unbelievable they allow people like that to have a job at CVS.
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May 2023 by Jen Ford
Did not have a good experience at this pharmacy. I had been told a week ago by the Minute Clinic there that they would send my prescriptions to HEB near where I live. Went to HEB picked up all but one prescription which was somehow caught up on hold at the CVS pharmacy. Called CVS pharmacy to explain and they said they would ask the Minute Clinic to transfer it to HEB. Called HEB and they didn't have it. Called CVS and it wasn't filled. They then said they could not transfer it to HEB and I needed to call HEB to transfer it. Called HEB. Now I wait and hope that it gets filled. Stick with Walgreens or HEB.
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April 2023 by Brittaney Carey
All I have to say is you better count your pills from the pharmacy I get shorted on my pills alot. I just started counting them before I leave so they can give me the correct amount.
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February 2023 by Jason Whitley
Absolutely the most unreliable pharmacy I have ever dealt with. Nothing is ever ready on time, lack of staff, long lines, and can never get through on the phone. You hear the phones ringing while waiting in line and no staff answers. Do NOT waste your time with this incompetent operation and staff. Will never go back.
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January 2023 by Don G.
7pm at this CVS, only one person in the pharmacy and he was busy checking at the counter.
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January 2023 by Courtney
It’s impossible to get anyone on the phone in the pharmacy! They also do not do covid testing anymore, even though you can book a test here.
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December 2022 by Tamie F.
Don't schedule a Covid test at this location! Even though the online system allows you to schedule, they are no longer performing Covid tests here. Not only will the turn you away, they will also tell you there is nothing they can do about the online system or to help you get a new appointment at a different location. No customer service, no accountability, no help here. They told me they closed their drive-thru indefinitely due to staffing shortages. So, no efficiency either.
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December 2022 by Rene M.
I went in to pick up my prescription and it was short of what it was suppose to be as prescribed by my M.D. When u asked the Pharmacist, name of Sandra, why, she literally screamed at me!! I have NEVER had a good experience in this Store, and the people who work there have terrible attitudes!!!! Do yourself a favor and go to professionals who work at the Target CBS!!! THOSE women rock!!!!!
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December 2022 by Ross G.
Legit worst cvs ever. Rude and will find any reason to not do their work. I've had my doctor call them a bunch of times to confirm my scripts and they just seems lazy and would rather look for a reason to do their job.