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April 2024 by roxanne azbell
avoid this pharmacy at all costs. they’ll tell you that your prescription was never sent in rather than taking the time to check it’s status in the first place. God forbid there’s an insurance issue because this location WILL tell you that it was never sent in rather than checking for a rejection letter. all pharmacy staff with the exception of the manager should have some vigorous continuing education refreshers for the sake of the public’s health.
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August 2023 by Isaac
Great pharmacy, the pharmacists are always helpful and kind. And they are great about being discreet about personal info, so it's not shouted all over the store.
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January 2023 by Lauran G.
Im not understanding the previous reviews and have been coming to this CVS for years now. Everyone I have ever dealt with at this pharmacy consistently gone above and beyond. I am also kind and that is exactly what I get back. Shout out to Frieja and Nina you are both incredible rockstars! I thank you all for what you do. Tabitha in the store is also top notch and fabulous! You all are always working so diligently, with a smile, and impeccable customer service! Cheers to this store and the great teamwork I always see!
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November 2022 by Mike Jasper
Frieja in the pharmacy was excellent! She was kind -- knew that I was in pain and got my order as quickly as possible. Thanks Frieja! You're the best.
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July 2022 by Dyann C.
If I could give this location 0 stars I would. They need to get their shit together. It's pathetic. Worst customer service I have ever experienced.
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July 2022 by Google user
Called ahead because I was getting to the pharmacy at 8:03 (closed at 8). Was told they couldn’t help me. Got there at 8:01 and they had closed all the gates. Two stars because I know this is just a bad experience, not a full reflection of the place, but everyone I spoke to was disinterested in helping. I’m just going to avoid this CVS.
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July 2022 by Kevin Halladay-Glynn
Called ahead because I was getting to the pharmacy at 8:03 (closed at 8). Was told they couldn’t help me. Got there at 8:01 and they had closed all the gates. Two stars because I know this is just a bad experience, not a full reflection of the place, but everyone I spoke to was disinterested in helping. I’m just going to avoid this CVS.
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May 2022 by Ella B.
The two ladies that used to work here are gone. They were very good. Now, this place really sucks. STAY AWAY FROM THIS PHARMACY!!!! They like to waste your time! my rating should be ZERO! how do they get thief job when they can't even do their job right?
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May 2022 by Gretchen M.
This pharmacy sucks. My husband passed away on the 12 of May. They keep calling because his meds were auto filled and he had some ready. I took the time to call them to tell them he had passed and to take all auto fills off and they could restock the meds they had ready. I was told by the employee that she would make a note of all that and said goodbye. Wait what? No condolences, no thanks for letting us know.... Everyone I know dislikes CVS and it's sad that they have so much control of the insurance companies. I wish there were negative stars.
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May 2022 by Jack Might Do Things
It's running on a skeleton crew
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May 2022 by Kate Fuller
They do not answer the phone. You have to physically walk in to discuss anything with them.
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March 2022 by Johnathan E.
The SLOWEST pharmacy in the galaxy. I hate hate coming here. I hate that you can't call them and expect them to answer. I hate that other CVS pharmacies in Austin know this CVS is the crappiest one in town. They make taking care of myself and getting my prescriptions a billion times harder. They constantly get my name wrong, they act surprised when I drive up to get prescriptions that have been ready (of which they CALLED AND TEXTED me were ready)! I don't have a choice with my insurance (I have to use CVS) but I'm changing my location from this one. I have never not once had a good experience here. Avoid Avoid Avoid
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June 2021 by Chris P.
I just went threw the drive thru again....The ladies are so nice but that one guy.... He probably needs to pop a few pills him self! Lol Rude little.....
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May 2020 by Eric S.
These people are just rude, every time I pick up a prescription it's like I'm bugging them. They will ask me 20 questions then make me wait 20min just to get a refill they called me about. I'm forced by my insurance to go to CVS. It's just the pharmacy I'm talking about, I'm sure the inside team is nice.
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April 2020 by Anna S.
A gloved and masked young girl, with shoulder length dark hair, came up and stood right behind me ... I was squatted down looking for a certain lipstick in the Revlon section. I knew someone was standing right behind me and she never moved. I told her, it really bothers me when someone stands so close, directly behind me. She said oh well, I have to find something for a online shopper. She never moved so I did. So much for 6 feet social distancing. Evidently it didn't apply to her in her mind. Side note, I was a victim of a attack from Behind. She needs to respect what a customer is saying to her. Everyone Else was helpful and awesome.