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April 2024 by INAIYH - INAIYH
I think Joe was the pharmacist the day we were there but absolutely outstanding service. Even had a conversation with me while waiting on computer to catch up. Extremely knowledgeable.
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March 2024 by singing shaman
Isaiah is a great guy who solves problems with persistence! Thank you Isaiah.
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March 2024 by D. Austin D.
CVS does a good job, however, it could be a lot better if they had a drive through like most pharmacies do. There is usually a line, they need more staff, like most health related business.
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February 2024 by Peter
Much better than other pharmacies in the area
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January 2024 by Raymin Komeili
The pharmacist treats people horribly, as if they're not human beings. I'll never stop by to ask his opinion about any medication because he knows nothing but mumbo jumbo. NOT RECOMMENDED AT ALL.
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January 2024 by Tyler A
I just had the best experience I’ve ever had getting a shot at this location. Justine and Joe were super professional and got me my tetanus shot within 30 minutes of being there on New Year’s Eve no less. Will definitely be frequenting this location in the future. Thank you guys!
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December 2023 by Rick Demaro
These guys are really on their game.....plus they are genuinely interested in promoting my good health.....we very often have an exchange that definitely makes me feel like its a neighborhood store and they afr looking out for me...Very Nice.....
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October 2023 by Stephanie B.
I'm so relieved to find this place. I've struggled for years with the other Cvs near me (I have to use CVS for my insurance). No longer do I have to wait 15 minutes on the phone to get through. No longer do I need to call to get them to fill a script my doctor called in. I like the pharmacist! I had avoided going to this one since it's in Target without a drive through, and I wanted a place open a little later. I find I don't miss the drive through as much as I thought. I like going into Target. Lol. The place would be PERFECT if it just stayed open a little later. 30 minutes even. Tough to finish work, get kids, and get there. It's so much better though, it's worth it.
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August 2023 by Dom Elizabeth
Super fast and great customer service!
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August 2023 by Esu Mersha
The girl pharmacist so unprofessional and so uncompetitive!
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June 2023 by Super Aba
Joe is a top notch pharmacist!
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December 2022 by Lisa O.
This CVS pharmacy inside Target has worse customer service than the CVS Target pharmacy on Mopac. Somehow, they had ALL of my prescriptions on default for using a coupon instead of billing it to my insurance. I was charged an arm and a leg on my prescriptions the last five months, even though I had met my deductible. When I kept questioning how much insurance was covered, Joe G., the pharmacy manager and the female Asian pharmacy technician, kept claiming my insurance or coupons were used. Uncheck the darn box and see how much it costs with insurance billed instead of using coupons. There's also a bug in their software, which claims Navitus insurance was used when I have a different insurance. It wasn't until I drove down to the South Austin Target location that the pharmacy technician Alex discovered that filling covid tests should be free instead of $74. He unchecked the default of using a coupon on all my prescriptions. Simini runs a tighter ship at the South Target location. I went back to see Joe G., the manager, at the Great Hills location. I showed him my Express Scripts insurance card and Joe G. claimed I could only fill prescriptions at Walgreens or Costco. What? I've never filled a prescription at Walgreens or Costco in my life, and I told him I had been seeing Simini at the Target South location for twelve years. He gave me a refund over the last three months of over- billing, where they billed to coupon instead of insurance. The only thing I didn't have him back check was my Armour thyroid, whether it would have been cheaper to fill a 30 - day vs. 90 - day supply. Minus two stars because Joe said their location doesn't typically check if it's cheaper to fill one month vs. three months, or coupon vs. insurance. The only pharmacist at the Great Hills location who does this is the Latina pharmacist (probably a temp). Joe put it in my profile to search for coupons when my deductible is reset at the beginning of the year. But honestly, they should be doing that for all customers, not just me. When I told him that my insurance didn't didn't cover 90 - day supplies until after three months, he claimed he didn't know because they don't check for that at the Great Hills location. I told him it was his Latina pharmacist who told me that the previous week. These are the kinds of things a good pharmacist will look up for me and the customer service I expect from every pharmacist. I may switch to Symphony Pharmacy for this reason.Joe G. refused to fill an order for covid tests, citing we needed a prescription with our Express Scripts insurance. I've filled 8 tests at Target South with no prescription before. I'm definitely not coming back to this location again. Perhaps he billed it to coupon again for $74. Five minutes after Joe G. told my husband that Express Scripts doesn't fill covid tests without a prescription, my husband went to the CVS on Anderson Lane and they were able to fill four boxes for free using our insurance without a prescription. When I called Joe G., he said he didn't even try running it through our insurance. We are never coming to this location again. Apparently, Joe G. isn't aware there are different tiers with every insurance.
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October 2022 by Alireza Farhangi
Long lines. Short staffed.
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September 2022 by Jamie Rae D.
Hard to get ahold of over the phone, always put medication from doctors "on hold" requiring me to call in and sometimes call out to my physician to resubmit monthly Rx maintenance prescription that was already sent in...because their system does not know how to fill an order that has been put "on hold" automatically without manual interference. Always a nightmare to get simple reoccurring monthly prescriptions filled.
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November 2021 by Daryl Mccoy
The customer service was 5-star from the moment Johnny answered the phone. And the exact same TV I purchased was $50 more at the Target up the street!