CVS Health in Austin offers a convenient and reliable service for managing health needs. Open seven days a week, customers can find prescription refills, COVID-19 and flu tests, vaccinations, personal care items, snacks, and more. The store is praised for its welcoming customer service, with staff who go above and beyond to assist customers in finding their products. Many visitors appreciate the clean and organized environment, including well-maintained restrooms and ample parking. The Minute Clinic at CVS has received positive feedback for its fast and efficient service. Patients have noted the professionalism and thoroughness of the nurse and Physician Assistant, who provide attentive care for various health concerns. Customers have expressed gratitude for the clinic's support, especially when transitioning between healthcare providers. The easy access to online services and kiosk options enhances the overall experience, making it simpler for those with chronic medication needs. While there are minor suggestions for improvement, such as the frequency of promotional offers at checkout, overall experiences at this CVS location have been very positive. With a commitment to safety, including mask mandates, CVS Health strives to create a secure environment for all customers.
Worst pharmacy ever, online says they accept walkins, the lady working there literally ran away from me once I arrived and hid in the back room. Completely unacceptable for a place that serves as a Med-Center. Or so I thought.
September 2024
Really disappointing experience at this CVS. The customer service was terrible. There was an old man, incredibly grumpy and hovering over me the entire time. It felt like he was bothered and just wanted me to leave ASAP. I left feeling frustrated and definitely won't be coming back to this location.
June 2024
This review is for the Minute Clinic. The nurse and PA were fast, efficient, professional, and thorough. I really appreciated their expertise.