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March 2024 by Natasha P
Ms. Robin was super helpful and very nice. I really appreciate the help!!!
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March 2024 by Thomas Poole
Good friendly prompt service by Robin and Miracle!
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March 2024 by Maddie Wober
They were super helpful and really kind. Would definitely recommend this place.
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March 2024 by Chris Cordova
Robin is very knowledgeable about her job and surroundings. She goes out of her way to help. She is very kind, helpful and a joy to be around! I would definitely recommend this place. It’s far nicer, cleaner, fresher and very convenient!
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March 2024 by taylor charlson
Robin was amazing. In my high stress situation she made everything super simple and easy. I’m so glad I chose this location!
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March 2024 by Ed Turner
Robin was very helpful and we got everything set up quickly.Ed T
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March 2024 by Shaun Loftis
Easy online sign up and cancel process. Thanks so much!
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February 2024 by Angelique Reyes
My experience has been great. Robin at the front desk is always super helpful.
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January 2024 by Renee Dixon
I was looking for a new unit after having my work supplies at Public Storage on Research Blvd for over 15 years. Leaving because they have no security and only a Kios on site.I was very excited when I discovered life Storage on Anderson Mill. Robin District Team Lead gave me a tour today. Robin was very helpful with selecting a unit that would best suit my needs. If you need storage in NW Austin I would highly recommend this location on Anderson Milll!
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December 2023 by Eric L
My Life Storage experience was 100% positive. For a number of years, I had a 10×5 unit and it was the perfect size for storing a bunch of my possessions. The Life Storage building was always in great shape, everything well-maintained and clean. I was very confident that my stuff was safe and secure. Robin, the location manager, was very friendly and helpful with answering any of my questions. Although I recently pulled all of my things from this Austin Life Storage on Anderson Mill, I would not hesitate to store there again in the future. Five stars for sure!
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December 2023 by Joshua Brown
I've had a storage unit at Life Storage for about 2 years. When I first got the unit the locking mechanism on the doors was frequently broken, which was not great. And the elevator was broken a few times as well. However, those issues were early on (and when the storage units were owned by someone else), and the issues seem to have been resolved. There was also a fairly large price increase when Life Storage took over from the previous owner, which is not ideal. However, my stuff was always safe and generally a good experience.
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December 2023 by Amber Kokas
I’ve had my storage unit here for 5 years or more and I’ve been very pleased the entire time. Although the name/company has changed a few times, I’ve never worried about my things being stolen or damaged at any point. The facility is always clean and secure. Robin has been the kindest and most helpful person to work with at Life Storage. She’s made the process of switching storage units very smooth and easy. She even was out in the cold rain trying to get the gate to open and I’m not sure there would be many people doing that for a customer these days. I appreciate everything she’s done for us. Thank you so much!
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December 2023 by barbara kemp
Excellent customer service Robin was awesome to work with. We went from two units to one large she was very helpful in making our transition. Stress free no hassle. I would highly recommend.
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December 2023 by Amy Tomlinson
Fabulous, pleasant service here. I lost my keys to my lock and someone came right out and helped me. They were so nice about it...I even got a pep talk that these things happen:). It is so clean—no bugs or rodents. I feel really comfortable with my things being stored there.
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November 2023 by Celia Zamadics
My experience with Robin is 5 stars. She is wonderful, informative and helpful. Otherwise, I am disappointed because they constantly raise the rent and my furniture is moldy even though it is supposedly climate controlled.
