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March 2024 by Henderson Trent
This place is horrible. I work sixty hours a week and a month into having my unit you want me to come in and verify my property. Then you tell me the property is a drive on property only and that with out a car I can not rent from you bc the street you are located on is very busy and it's dangerous. How when there is a bus stop right in front of your property. Just lost my business no thanks.
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March 2024 by Michael Rossiytsev
Had the most fantastic onboarding experience! Absolutely fantastic customer service. Received heartwarming welcome and tour by Norma. I got reminder calls about my reservation date and any questions that I had were thoughtfully answered. Very seamless process and made the whole process incredibly easy.
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March 2024 by Laura Crowell
ConvenienceVery neat and clean
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February 2024 by Charles Arscott
I had the easiest leasing process with Norma. She thoughtfully and professionally walked me through all of the options and lease terms, and was so helpful and friendly. The GM Cheryl is great too. I highly recommend using this CubeSmart location!
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February 2024 by Carolyn Lowe
Kept jacking up prices.
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January 2024 by Sean McClure
I like it so far
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January 2024 by Ken Luskey
Very friendly and helpful people getting a CubeSmart rental setup. First time I have used them, but was happy with the experience.
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October 2023 by Melinda Merck
The personal service and communication. Helped me understand all my options and were extremely helpful when I got there just before closing. Izzy was fantastic!
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October 2023 by Heidi Burns
The employees were always friendly and helpful, the facility is clean and very safe. Definitely a great location.
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August 2023 by Shana LaMar
Excellent customer service. Very clean place, easy to utilize. Everyone on staff is so friendly.
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August 2023 by Tiffany Huang
Took 40 min from initial inquiry to getting the keys to my unit. The workers were extremely helpful as there was no one in the office & I was able to rent a unit in no time. The first floor has plenty of dollys and we were able to move everything in my apartment in a little over an hour.
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June 2023 by warhawk4life1
Sharal and Allison were the nice people I've met in a long time. I would do business with them more often from now on. I'd rate higher if I could. Wonderful ladies! Thanks for the help!
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May 2023 by Bryan Solar
NOT a place I would use again. Since we started here (in 2019) our rate had almost doubled from $170 a month to $290. Once you get set up in the unit they Jack up the prices cause they know it’s a hassle to leave. We set up autopay and had a credit card expire. We went to the office multiple times to pay but there’s never anyone at the desk to take the payment. Emailed coordinated times to come and even they they weren’t there.This is a SHADY business.
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April 2023 by Amanda Johnson
I’ve been renting from CubeSmart on Burnet Road for about 5 years now. I have work files stored there that I continue to use from time to time. The staff and General Manager are very kind, the space is always clean and has music playing so that it’s not creepy while I’m working. ? I just rented an additional unit and they gave me a great price. If you need to rent some space, they are really awesome and they have locations all over town.
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April 2023 by aleisha zolman
Cheryl and Izzy care about how I use and need to use my storage unit. And have gone the customer service extra mile to ensure that I am taken care of. I appreciate them very much!
