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March 2024 by Nicholas A.
I came in here not knowing what exactly this place was going to be. I've been to metaphysical shops before but this was the first I heard of this location and it's amazing! The selection and the staff are incredible! Everyone here was so freaking nice!!!! They were so approachable and friendly! When we first walked up they had a bunch of free gifts outside which I LOVED! And then when we got inside they had these cute little shopping trays that were perfect! Their candles and incense are crazy good, the divine universe, sky & thunder, and money tree are my favorite candles! You guys have to stop by if you're in the area for a shop like this. They have everything you can think off. Plus the parking was really good, I'm always hesitant to go to stores in shopping areas like this just because the parking is usually rough especially on the weekend but they had some really good parking!! Absolutely will be coming back here once I have some more money!
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January 2024 by Jackie Sawicky
Incredibly knowledgeable staff, super friendly, fantastic selection & reasonable prices. Found a bunch of great stuff to take home!
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December 2023 by Lisa Vannucchi
I have been purchasing the Sheree one of kind pendants for years from Crystal Works. I buy them as gifts for visiting friends and local friends alike. After a tiny mishap with my order, I called and their team was incredible and sorted it out right away. A huge shout out is needed for Tina. She was so genuinely kind and warm and helped me pick out an alternative. It was so personalized and I felt like I was receiving a curated experience. In addition, she helped me look into the metaphysical properties of the stones I was interested in and pulled out the coolest vintage stone book. Tina went above and beyond to ensure I was happy. This is the best gem store in Austin. Seriously, you need to check it out!
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December 2023 by Christina Erskine
In the past few times I've been the energy and customer service was AMAZING but yesterday's energy and customer service was absolutely unwelcoming and negative. Especially from the one girl (black beanie, green sweatshirt) who was behind the counter giving bad energy especially towards my special needs son who was admiring rings to get me as a gift. When she addressed him her tone and the way she addressed him was VERY OFF PUTTING. You don't ask a customer "are you good" in manner that made him uncomfortable. I was so disappointed and dissatisfied by our experience there that I put back my items and didn't want to buy anything let alone be there feeling unwelcomed and ugly looks. You should have more employees like Daniel working there bc his customer service is top tier ??.
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October 2023 by Olivia Walter
This place is amazing! My sisters and I went in to browse, and each one of us left with exactly what we needed. The staff was kind and open, answering all our myriad of questions with endless patience and graciousness.While everyone was kind and welcoming, a special shoutout goes out to Sarah and Tina. Thank you for being so kind and inviting. Usually when a group of blind people enter an establishment, we're met with anxiousness and concern. Not so at Crystal Works. We all felt the warm, welcoming vibes.If you're in Austin and looking for some new crystals or other accoutrement, Crystal Works is the only place you need to visit. With great vibes and better people, I'll certainly go back again.
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October 2023 by ziliang gong
Beautiful store and very friendly service.
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September 2023 by Melissa Bostedt
I had the pleasure of walking into this shop for the first time and was pleasantly surprised. The ladies were super kind and helpful. As someone who owns my own crystal shop north of Austin, I was surprised to see their prices were reasonable and not like other stores. Udi checked me out and was sweet and packaged a couple items in small gift boxes. The vibe of the store was nice as well. They have a large selection of tumbles, specimens, and other crystal items, as well as a large selection of jewelry and cleasing items. I'm sure I'll be back at some point.
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September 2023 by Ana A.
Crystal works is such an amazing shop, they have all types of styles and budget friendly options at such high quality. The staff and customer service is absolutely amazing. so welcoming and so helpful. they have some of the most beautiful jewelry i've ever seen it was so hard not to buy the whole store. If your ever in austin this is definitely a must see even if your not into crystals they have so much for everyone.
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August 2023 by Latoya Gresham
One of the BEST crystal stores ever! The energy here is top tier. They have an excellent crystal selection and the staff is simply amazing. Daniel and Tina have such great energy, I mean just awesome. Another thing I love about this place is that they have the info for each crystal listed so you know what it is and what it does. I also enjoy their Alchemies Child candles, and bath salts. I LOVE this place
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August 2023 by Amy Turner
What a lovely store. I am was visiting from Dallas and shopping for a gift for my sister in law. The lady working was WONDERFUL !!!(Traci? Staci? I feel so terrible I cannot remember her name)She took the time to ask me not just what I was looking for but asked if I preferred tumbled, on matrix, etc and made lots of very thoughtful suggestions. I got several beautiful pieces for my sister and a few for me too!! Such a lovely place and I will definitely be coming back the next time I am in town.
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July 2023 by Alisa Trejo
This is my favorite place in all of Austin!!!Everyone who works here is so nice and knowledgeable. I’ve never had a bad experience! They have the most beautiful products and everything is reasonably priced. I get all my jewelry and crystals from here and anytime there is a birthday or holiday, this is my go to spot for gifts. I go here anytime I need a pick me up, the energy is so great and the place exudes creativity, light, and happiness. GO VISIT IF YOU HAVENT YET, YOU WILL LOVE IT:)
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July 2023 by Robin Rozelle
What a great atmosphere and the most friendly employees. Very knowledgeable and are always there to help. My husband and I rated it the best rock shop we have been to.
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June 2023 by Jacob Herrington
Love this shop! Great variety and the vibe is so inviting. The staff is friendly and knowledgeable! Thanks for having me!!!
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June 2023 by Jasmin Khangura
Came here with my cousins on our last day in Austin. When I mentioned it was my birthday, I was immediately given a gift of a huge rose quartz crystal. What an incredibly kind gesture and perfect stone for what I’m dealing with at the moment. Not only that but all of us were gifted some lavender. Such kind people who definitely care and know about crystals. Will definitely revisit if I am ever back in Austin.
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May 2023 by Storii Knox
I took a weekend trip to Texas, driving 10 hours there Friday and headed home Sunday, another 10 hour drive. On the way out, I stopped by this adorable shop. They had a very wide selection and such a sweet staff. I was exhausted and left my wallet outside the shop and not realizing it till I was about 2 hours away. I called the shop and they priority shipped my wallet back to me with no charge and wouldn’t accept any type of payment for their amazing and generous gesture. I would’ve been so screwed if it wasn’t for them.So please stop by and check them out.Thank you so much Crystal Works!!! You guys are INCREDIBLE!
