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February 2024 by Mr Swisher
Rude Hispanic employee and manager stole my wallet and would not let me see the camera footage from the time I left and came back 10 minutes later. Stay away from this location horrible customer service and thieves run run run!
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September 2023 by Lizbeth Lomeli
I visited this location with my own device to activate, the ladies there at the moment immediately told me it wouldn't work on their service without even checking. They only "checked" it after I requested they check since I had bought the phone with the understanding it was compatible with cricket. there was a brief check and they just handed me the phone back without a comment on whether it would work or not; I asked and they said no. After leaving I used crickets online IMEI reader and it said it was compatible. I visited another cricket location where they were able to get my service set up in less than 30 minutes on that same device that "wasn't compatible"
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May 2023 by Edward Davila
Devin was really superhelpful !! She set up my new phone, next day I was unfamiliar with the phone I went back, she immediately solved my problems. If anyone needs assistance or purchase a new phone, Go talk with Devin!!!!!
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April 2023 by Jerry Lattig
Service was no good we pulled up 1 hour before close the lady saw us and locked the door and on the door hours and on the web both said they should be open
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March 2023 by Steven Bouldin
Great customer service. Very helpful and sweet.
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March 2023 by James Coney
Great very professional. More help than I thought posable. Thanks
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February 2023 by Madeline Machlab
Devin was very helpful getting my phone activated! She did great!
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February 2023 by Chevelle Morgan
Great lady’s was very nice I will tell everyone in domincaina rep to New York to get a phone from these lady
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February 2023 by Gigi Spears
I only ever come to this location because I trust brie, unlike other stores I’ve been to where they get frustrated with me she always helps me with my phone troubles and has patience!
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February 2023 by Lisa B
Brie was very helpful with transferring my data and super nice!
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October 2022 by Nichole Heinemann
For customer service advice. Dont ignore your phone when it goes off. Answer it. Your paid for that. Ive called twice to talk to someone and yall didnt answer.
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September 2022 by MR PARKER
Christian and the team at this location are simply FANTASTIC! I give em all 5 STARS 5 TIMES !!!!!-MR PARKER
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September 2022 by Marshall Watson
I would've purchased a phone from them but Christian hung up on me twice. He finally clarified "I have customers in front of me sir". Lol so that's how he thinks he should handle that situation. Dude is in the wrong business. Customer service ain't his jam
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June 2022 by Alexandra Waggoner
My phone completely freaked out and was constantly disabling and shutting down my phone. Marcus, the territory manager, went above and beyond to help me get this issue resolved. I work from my phone and need my phone to login to my PC. Even though he wasn’t able to fix it, he personally scheduled me an appointment at the Apple Genius Bar. My phone got fixed by replacing the screen and I was back in business! Marcus is a great asset to the Cricket Team! Give that man a promotion!
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June 2022 by Behrooz Taheri
The guy was very knowledgeable, but prices were little high for me! for the same service@the TMobile pay $20 .
