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January 2024 by Irma Avalos
Me again, Sorry I accidentally deleted my review when trying to edit. However, I just want to say that this is my go to store for phone accessories, phone mounts, chargers, and phones. Been a long time customer. Service is good. As long as my phone is good, I'm good!
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December 2023 by Danny Ross
Always my go to store helps me transfer all my information to my new phones especially the contacts! Lovely ladies
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December 2023 by That Girll
Great customer service!! Will be coming back!! They helped me get my Account number & transfer pin in less than 5mins from my old carrier to help me switch over to them, transferred all my photos & contacts from the old device to the new one Leslie went above & beyond!
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November 2023 by david ortiz
Good morning all, the rep at this location behaved as if I was bothering her daily routine. I was the only person there , I needed to pay my account. She unlocked the door & walked away, I walked in and said that I needed to pay my bill, she did not face me & spoke almost inaudible. She asked for my # ,the 3rd time I gave it to her 1 # at a time, to make sure she got it correctly. She asked for my ID & I said " I wish someone I don't know would pay my bills for me. She said I don't like your attitude, you will have to go somewhere else. I said gladly, because you are rude and left. She behaved as if she did not want to be there, not polite & did not want to be bothered at 9 am. I had been there since 7am to pay my bill. I've been contemplating changing phone companies. Now is a good timeAdditional - The manger at this branch is rude & bitter, she turned off my auto pay so the payment would not go through. I had to go to another branch to have my card reactivated, where the employees were much more pleasant
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October 2023 by Dulce Castillo
Had a problem with my phone screen and went to my closest cricket they told me i could go to this location and i called beforehand just in case they didn’t have the phone so it could be replaced, lady named Laura answered the phone and i explained she then proceeded to not give me any solutions call me a “girl” and saying she needs a manager to be there for that and then decided to hang up, asked the manager from the cricket if a manager needed to be there and she said no after i called again and she finally called the manager but didn’t have the phone regardless of having the phone or not they have very bad customer service and no employee should talk to a customer like that at all, i hope they have a serious talk with her about this because as a person who works along the lines with customer service i would never say that to a customer, also asked for her name the first time and she wouldn’t give it to me until the second call.
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September 2023 by Deepansh Sharma
They don’t respond I went at 11:25 am on Sunday and the lady inside doesn’t open the door and ignore us the timing on google showing that they open at 11 am. Rude staff and behaviour. They need to change here asap.
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October 2022 by Charlie Morales
This places is so popular, always have customers coming in and out, but customer service is so used to it and know how to treat customers. Thanks to the manager. So respectful.
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July 2022 by Naomi Burns
Got there 9 minutes before they closed and I hate being “that customer,” so I was extremely apologetic. They didn’t want to hear it though. They were an awesome staff and Helped me quickly and we had a few good laughs!
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March 2021 by Deirdre Casarez
Ive been with cricket since 2010. Always has great plans and I dont have problem with the service. The employees are always helpful and greet you as you walk in the door. I can always find what Im looking for from chargers to blue tooth speakers and so many more phone assesories.
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September 2020 by Tylerl Lichnovsky
I was in search of wifi for an RV and the customer service rep although very friendly, put extra effort into talking me out of a hotspot as my phone's hotspot should be good enough. But it's not and I still don't have WiFi. Do I need to go to a different provider?
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June 2020 by Rinaldo Lanzillotti
Very helpful people working in the store.
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March 2020 by lisa williams
Girl who works there had flu, this happened on Valentine's day. There was 2 employees, one was sick, one was not.
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October 2019 by fufurufuish
Awesome
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August 2019 by CHRISTOPHER QUINTANILLA
Customer service at this location is GREAT!! Location is busy because of the shopping center. Typical cricket store, small, phones, cases, accessories. Customer reps speak Spanish as well.
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June 2019 by Bobbiejo Vaughn
Quick-service nice area