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November 2022 by Rizwan Ali
Google shows store is closed on Monday but when I called the store to ask, they were open 10-9pm. This needs to be fixed
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August 2022 by Advo
Go to the location on Cameron and Duval if you want good service.First I called Cricket's customer service ahead of time to make sure a LG V60 was valid with Cricket's Network and they told me it was. So I ordered a refurbished unlocked LG V60 from Amazon. Once I received it I called Cricket's customer service again and provided the IMEI number to have them mail me a new SIM card. I told the rep beforehand I did not want to activate the new phone and I would call back when I received the SIM card. The customer service rep deactivated the phone I was using to make the call without saying anything. So I had to go to the nearest store to get it resolved.Upon entering this store there's three employees, two of which are helping customers a third is leaning on the wall playing on her phone. I waited patiently, politely and considerate. After about 30 minutes I still had not received any greeting, eye contact or even acknowledgment that I existed. I would have preferred they just told me to go f myself. So I went to the nearest location. Within 5 minutes I find out this phone is not valid on the Cricket network....Unfortunately for Cricket I'll have to find a different service provider because I'm not going to try to get a refund and return this new phone.
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April 2022 by Antonio Gutierrez
The customer service from the associate was very poor, I walked out of the store due to her lack of interest
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November 2021 by elisabet avilez
1000% recommended excellent customer service.
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August 2021 by Matt Winger
All I know is it's next to the little convenience store
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March 2021 by Robbin “KELLY” Dexter
Over priced!T mobile is offering free phone to switch.Good luck.
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February 2021 by Aylam R
Rude employee not wearing mask during pandemic
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January 2021 by Aylam Rosenthal
Rude employee not wearing mask during pandemic
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March 2020 by Rosemary McKnight
Took my brother to reset his phone.
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December 2019 by Lequita Daniels
I have been a loyal customer for 6 years! I find them to be affordable and the products/services they provide are of great quality.
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November 2019 by Steven S.
Daniela was more than helpful. Her knowledge on current devices and specs made my visit very easy. She was very friendly and I would recommend anybody to her store. Thanks a lot. I'll be back for some accessories.
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January 2019 by Timsha Worlddd
BEST PHONE COMPANY IN THE LANDDDDDDD!
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December 2018 by Dustin Williams
Very good customer service. Daniela is very helpful and meets the needs to what she knows. Very nice to everybody when they come by the store.
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June 2018 by Robbin Dexter
What a burger!
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January 2018 by Monika Mota
Wished they had better prices, nice customer service.
