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November 2023 by John T.
I've had a few repairs and a major purchase from CZ over the last couple of years and have received great service every time. I would highly recommend them!
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October 2023 by Elise Krentzel
Pretty decent service but inconveniently located downtown. While there’s a parking garage the location is off a very busy main road which functions almost like a highway.
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October 2023 by Simone Anderson
The Apple website instructed me to come to CompuZone to repair my iPhone. I called to see if I could just walk in because I have a hectic schedule. Kindly, the owner advised me to come first thing in the morning. Process was very smooth and relatively quick. I recommend!
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October 2023 by George Siberry
We got completely locked out of our iPhone (which then got totally erased) while visiting Austin. We walked into this Compuzone and they took care of us right away - experienced and competent, got the iPhone repaired in minutes. So appreciative!
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September 2023 by Daria Bilash
Brought my MacBook Pro 14’’ on Friday morning and got it back fixed on the next business day. I was unsure whether they could repair the laptop after water damage, but it works perfectly now! Their repair prices are reasonably moderate, and I will definitely use their services next time! Unfortunately, they do not repair iPads, but it was not a big deal for me.
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September 2023 by Anthony P.
I dropped my slow 10 year iMac off on Saturday and first, before powering up the computer, was told i needed a new computer, I need something to get me through the next couple of years is what I need!! I was told they would call later on Saturday with diagnostics, as by Monday I had not heard anything I called to be informed I needed a new computer but they could replace the corrupted hard drive and it would be ready Tuesday and they would call. By late afternoon Tuesday I had not heard anything so I called again, to be told it would be ready Wednesday and they would call. By late Wednesday I had not heard and called to be told it would be ready first thing Thursday. I called at opening on Thursday to be told it would be ready in 30 minutes, when I arrived at 10.30 I was told the engineer had not arrived and it would be another 30 mins. An hour later I had to leave for other appointments. I eventually got a call about mid day and had to make another 40 mile round trip. Not impressed as they just want to sell you new stuff and don't communicate, nor did they respect my time or compensate.
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August 2023 by Jake Degtoff
I am rating this store 5 stars for the fact that every single review I've read has indicated to me they do a stellar job, communicate effectively, and run a business. I read enough one star "reviews" that seemed to me to have been written by a slightly or completely hypocritical author. The "customers" (the Lone Rangers) mentioning a failure for accountability seemed to leave out material facts or even make outright material misrepresentations. Seeing as the business has a lot to lose, I doubt they'd lie on a platform like this. Which leads me to suspect...some customers suck. Some businesses (at times) (might feel as if they suck from a customers perspective if not imperspective enough to detect their contribution to their own self sabatage) but any businesses do suck arent around long unless they have a monopoly backed by a silly government. , and these folk seem to be awesome. I hope these folk blow past my expectations in a good way, and I get the feeling they won't disappoint. I'll hand over my gear as soon as my eggs are done, and they're open. Going downtown. Yeah.
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July 2023 by Mia Sapienza
I made a same day appointment through the Apple website. They were timely, able to fix same-day, and help me purchase a variety of other products. Very friendly, professional, and I will happily go back to support this retailer versus going directly to the Apple store!
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June 2023 by Ray G.
Found this Gem!!! Lost one of my AirPods and thought had to go to the Apple Store this location is affiliated with Apple!!!! Super fast was in and out super friendly!!!!
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May 2023 by Catherine Daugharty
I brought my iPhone in after some mysterious battery issues. They were quick, friendly, and very helpful. I ended up not using their services and doing a trade-in through my carrier instead (due to factors completely unrelated to CompuZone), but I'll definitely go here if I have other problems in the future. I'd highly recommend CompuZone if you need something done for your iPhone.
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April 2023 by Rusty P.
They took care of me and got my phone working today. Service was nice, but the experience reminded me of old school Apple, where their priority was technical expertise. I got to avoid going to a mall, and was in-and-out within 15-minutes.
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April 2023 by India Fernandes
I always come here to get a device fixed I always leave satisfied never disappointed! I always find an appointment available same day.
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April 2023 by Milena Shuff
The Compuzone team was very friendly and efficient! I will definitely be coming back here for Apple repairs or purchases
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March 2023 by Allison P.
I made an appointment and went into inquire about whether or not I could potentially get some credit or worst case just recycle my old laptops, AirPods and Apple Watch. No one greeted me initially, or ever actually now that I think about it. The owner had to call people out from the back to help as a line was building up. They definitely seemed less than enthused to come forward. When I explained to them my inquiry, they were dismissive, and quite frankly rude, specifically the owner/manager figure. They did try to give me a couple of options- donate to city of Austin or a school--That's why I went with two stars instead of one, but they really did not hear me out and seemed too busy for me. I won't be going back.
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March 2023 by Z C
If you have AppleCare+/warranty and need to replace or fix your iPhone come here instead of BestBuy!!! I didn’t have to schedule an appointment and the replacement came the next day!!!!