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October 2023 by C X.
Worst customer service ever from lil old mexican cashier, so rude. Ive never been talked to so rudely a day in my life. Karma gonna hit and when it does she only has herself to blame.
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October 2023 by sebastian
the cashier was VERY rude. Disrespectful to me and my group. Kept making off handed, passive aggressive and disturbing comments towards us. Insisted on being argumentative with us when we just wanted to buy our stuff and leave. Downright one of the worst customer experiences I have ever had. According to other reviews we all had similar interactions with the same employee.
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September 2023 by Ana R.
Extremely rude employees. They were all sitting around gossiping like f***ing children instead of doing their job. I got so much attitude from them the second I walked in.
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September 2023 by Dawn Kidd
If you need a tire fixed, don’t go to this Chevron. They only do plugs, not patches (for $25) and they guarantee it will hold. Our plugged tire has leaked every day. And they don’t stand behind their repair. We have been using them for years, but never again.
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September 2023 by Estevan H
The car wash ate my $20, so I paid with a card. The cashier inside was polite but powerless to help me get the $20 back, he told me to call the number on the machine, but there is no number on the machine. He said he could give me another car wash though (I should have just gone in right when it ate my $20). The car wash didn’t even clean my car all the way, the hood still has gross stuff on it. Overall it’s a clean store, I see reviews mentioning rude cashiers but I’ve always had a pleasant experience. I don’t think if I’ll get car washes here in the future.
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September 2023 by Joe Kaulbach
Free and multiple air tire filling spots. That alone sets them apart. Never had a bad issue with them and don’t understand the negative reviews.
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July 2023 by Bart Howell
The Chevron on bee caves workers are ultra, rude, testy, and confrontational. I simply went in there for gas and was accosted verbally buy a felony Simon. Good job Simon.
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July 2023 by Jim Nohrden
I used to almost exclusively go to this Chevron for gas and get state inspection.Around mid-late May, I was treated rudely enough to never return. I was on a work phone call with my phone to my ear. I wasn't paying attention closely and was waiting at the coke machine while a couple people were standing there talking. Then they noticed me and I noticed that it was two of the employees who weren't getting coke, just hanging out talking.The woman employee looked at me and said "Excuse me is the word" and walked away. I was still on the phone but couldn't believe she just said that. So I stared at her for a moment. She came back and said. "Yeah, I was talking to you." and then laughed and went back to her conversation with the other employee.Needless to say, I'm sad to see this gas station go downhill. Used to be a very friendly place.I won't be back.
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July 2023 by Jim N.
I used to almost exclusively go to this Chevron for gas and get state inspection. Around mid-late May, I was treated rudely enough to never return. I was on a work phone call with my phone to my ear. I wasn't paying attention closely and was waiting at the coke machine while a couple people were standing there talking. Then they noticed me and I noticed that it was two of the employees who weren't getting coke, just hanging out talking. The woman employee looked at me and said "Excuse me is the word" and walked away. I was still on the phone but couldn't believe she just said that. So I stared at her for a moment. She came back and said. "Yeah, I was talking to you." and then laughed and went back to her conversation with the other employee. Needless to say, I'm sad to see this gas station go downhill. Used to be a very friendly place. I won't be back.
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June 2023 by Sally W.
Incredibly rude employees!! went in for a state inspection. Had stopped there one week prior and was told their state inspection machine was broken. CALLED today to ask if the machine was fixed and was reprimanded by the first person who answered the phone . . . "you didn't follow the prompts. Call back and follow the prompts". when I told the woman I HAD followed the prompts, she said, "no you didn't! Call back and follow the prompts." and then she hung up on me! No other instruction given. Drove to the station. talked with a different, EXTREMELY rude person and paid for my inspection. THEN, the woman I talked to on the phone said to the second EXTREMELY rude co-worker, "that woman who called a minute ago was stupid." Couldn't help myself and said, "ma'am, that was me and you were so rude and unhelpful over the phone. I'm sorry if you thought I was being difficult but you kept interrupting me and telling me I didn't folllow the prompts.". To which she said, "well, you didn't follow the prompts.". What the f*#k?!?!?!
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May 2023 by Mary Rupert
Extremely rude cashier! She enjoys making you and everyone else wait. Her negativity and hatefulness is over the top. She had a line of ten people and she continued to write out checks as she was paying her bills and talking on the phone to bill collectors. Refused to check me out until she was good and ready. I will not be back.
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May 2023 by Kara K
The people who work here seem nice and solid to me. They handle our car inspections very fast. I haven’t bought gas, but I’m so glad there is a reasonably priced car wash (open all day, I sense) here because the nearby Finish Line wash always has a serious line and closes early every day. I am stunned that this Chevron car wash will never go to the, bottom of a sedan. It feels like it’s only designed to clean the lower parts of a high-riding pickup truck. It always leaves 7 inches on the bottom of any sedan, completely untouched and dirty, at any price paid. But at least the top is left reasonably clean - even for the $10 wash. I sure hope they get this car wash fix, so it functions like every other car wash in the United States, where it does clean a sedans sides properly.
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March 2023 by Juan Carlos Hidalgo Valencia
Teresa and Tama they are really kind people, they offer a great service
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February 2023 by Jim Reinhart
Shockingly rude. Filled my vehicle and paid for the premium wash. The automatic machine stripped off my radio antenna and seemed to quick-step through the wash process. On retrieving my antenna from the tunnel, I noticed that it had only cleaned the front half of my vehicle.I tried to get a refund but the afternoon attendant first tried to blame me for not knowing how to use the automatic system and then refused to refund the cost saying that I would have to return tomorrow. I won't repeat the rudeness but I won't be using their services in the future either.
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December 2022 by R V
I have had my car repaired here numerous times over the last 8 years.They always do a great job. The mechanics here are top notch and honest. If they do a quick diagnostic and cannot fix it themselves or believe it is beneficial for the customer to go elsewhere, they refuse to charge you. Then you have to just tip them.
