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July 2024 by George Alan
A female customer service representative at this location was extremely rude & disrespectful. I went there to pick some quarters & dimes. She didn’t bag them instead, she had me take the coins out in open palms. Also, the way she interacts with customers is very offensive. Every time I go there I feel that she has a bad day. she really offended me and I will never stop by this location. Hate her(!)
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July 2024 by Kilder Herrera López
Excellent service, all staff very attentive
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June 2024 by Dania Collazo
I have never met such unpleasant and racist workers as in this place, especially Miss Brenda Palma and the manager in charge of the shift that day, I give it 1 star because I need to give one to be able to make the comment. Very disappointed in the visit
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April 2024 by Zulfikar Dhuka
To much slow customer service. I waited in the line 45 minutes on commercial drive through.and then went off line.
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February 2024 by Prash
Polite teller J and prompt service at through banking!
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January 2024 by Nathan Haywood
ATMs are down right now? What the heck?
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December 2023 by Emmanuel Leon
This bank stole 7 thousand dollars from me.10 months later and i still broke and homeless thanks to this bank
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November 2023 by Antonio Moreno
They have no training in customer service, it takes you hours to open an account. Why do they yell at the customer and do the cashiers get angry when they ask them something? in two hours
Waiting to witness the attitude of the workers of this bank.
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September 2023 by Try Me
I just moved into the area decided to open a Chase account online after receiving my debit card I decided to go into my local branch this location. Upon walking into the building I noticed there were zero people in line I was actually excited about that made it to the front two tellers sitting there talking to each other completely ignored me looked at me a couple times and still did not acknowledge me I had to ask them if it was okay for me to approach. I think these people forget that they're in the customer service industry. You guys are ghetto trash!
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September 2023 by Jiangnan Xia
Angie is so helpful! We had a check issue cause by Chase backend system and had to go to the branch 3 times. Angie helped us contact Chase team and solved our problem perfectly!
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September 2023 by Chef Villanea
I just moved into the area decided to open a Chase account online after receiving my debit card I decided to go into my local branch this location. Upon walking into the building I noticed there were zero people in line I was actually excited about that made it to the front two tellers sitting there talking to each other completely ignored me looked at me a couple times and still did not acknowledge me I had to ask them if it was okay for me to approach. I think these people forget that they're in the customer service industry. You guys are ghetto trash!
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August 2023 by victor Ket
Don’t bother coming here it’s always like this
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August 2023 by olivia Lopez
Elva M Mondshine was very rude! She spoke to my friend and I very aggressive! I have been a chase member for over 4 years and every time I have gone to other branches they have never spoken to me this way. My friend would ask me a question and she would be so rude as in to tell her don’t ask her anything ask me everything and it was a simple question. Once she got so aggressive I told her she can calm down it was a simple question and she tried to kick me out of the office. Chase on Lamar really needs to train their employees to be patient, respectful, and friendly. If someone is accompanied by someone is probably because they want them to be there not just for giggles. Made us feel very uncomfortable and personally will never go back to this branch. A banker is supposed to make you feel comfortable to ask questions.
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May 2023 by Priscilla Smith
Unsafe location. There are not a lot of parking spaces except in the back but there’s community of homeless people right there. if I’m going to deposit thousand dollars in the bank, that’s not where I want to park.
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December 2022 by Zeb Garcia
Generally one of the worst banks ever. Literally the worst chain bank location I’ve ever visited in my life. Homeless encampment and unpermitted businesses conducted all around the bank. Very dangerous vibe. ATMs never work. Everything is filthy. Rude and sarcastic staff. I guess poor people money doesn’t matter to CHASE
