-
June 2024 by Yaron Sh
Great place. Friendly. Helpful. Efficient.
-
May 2024 by Park Street
I was helped by Marcial Villarreal yesterday to do some account changes and was extremely pleased with his great customer service. I hope that the next time I go in he will be the manager of that branch.
-
May 2024 by randal martinez
I’m disgusted. My wife and I experienced pure classism as its finest. After issues with every single check we bring into Chase, we needed to speak with a manager. The manager we waited to speak with, Trent, ignored us for several minutes and as soon as a “Chase Private” client walked in, he left a client he was already helping to go sit in the office with 2 other employees and speak to this man. Apparently the 2 people already helping him wasn’t sufficient. After waiting another 10 minutes, we left because apparently we’re not important enough to speak to. Do better Trent! The tellers on the other hand were extremely pleasant and apologized on his behalf. But we feel extremely discriminated against and won’t be returning.
-
May 2024 by Dhruv Kohli
Marcial V has always been incredibly helpful. Appreciate his thorough work & willingness to support.
-
March 2024 by Shannon Smith
Chase charges $10 to cash a check for non-account holders. Pretty petty, Chase. Support your local credit unions!
-
March 2024 by Brenda Munoz
I recently went to this location Friday around 4:40pm and was helped by a bank teller with blonde short hair. She needs additional training since she can’t speak to a customer without passive aggressiveness. I politely asked if she could waive the $5 money order fee and she said no. I said “Okay that’s fine thank you”. She continued on saying my account wasn’t the right account to get fees waived. Again I said “Okay that’s fine thanks”. She then joked “Hey here’s a freebie” handing me envelopes for the money orders. The interaction was passive aggressive for no reason.
-
January 2024 by 7dwwtb7
I stop by here occasionally to do my banking. Always friendly staff and act professional. Get my transactions completed without any hassle. Pretty straight forward.
-
September 2023 by Andrew E
The tellers here are amazing! Friendly and efficient. Can’t say enough good things about them.
-
July 2023 by Rob Donathan
Great employee's that are very helpful and caring.
-
July 2023 by Patricia Raynor
Nice bank. Friendly staff and they are pretty fast.
-
June 2023 by James Soletti
Not enough staff to serve their customers.
-
June 2023 by Bo French
Huge shout out to Angela who took care of all my concerns extremely promptly and professionally, she made the process so much easier than I could have ever imagined possible. Thank you!
-
May 2023 by SONIDEROS
They have a phone listed but no one picks up the phone the lady at the money counter says they do there best LOL I guess they pay them lousy if they can't even answer the phone. Very rude and will not open a business account because of this treatment.
-
April 2023 by Zachary
Like clock work, their ATM runs out of cash every single week by Wednesday or Thursday. This has been happening for two years. Not a single person at this billion dollar corporation, is willing to remedy the situation. The manager blames the ATM service guys, the ATM service technicians blame the branch for not calling sooner.
-
March 2023 by anne fosli
Went here to get a cashier's check. They were super friendly & helpful! & There was no line so it went pretty fast. Great experience, will be back if I need to go by a physical bank again.
