-
March 2024 by Lara
Everyone here is so great and friendly. I love doing my banking here because it feels like a true neighborhood bank. They have helped me make my major purchases easier - especially with all the paperwork.
-
November 2023 by warren mack
Good Morning Everyone. ??♂️?? I can only speak for myself but, I love the rain. I like walking in, & driving in it. Plus...our lakes our super low.....Yeah Rain!!!Chase Bank is always a good experience. I don't bank here but, my neighbor/friend does. I drive, she gives me gas money. ?
-
November 2023 by Isidro Tapia-Flores
Rude tellers. No restroom for clients; I had to wait for my Uber 10 minutes after I made my commercial deposit and had to hold my urine because “they don’t have a restroom? Chase charges plenty of fees but their employees won’t let customers use a restroom. I hope those tellers have problems with their bladders along with all Chase officials
-
September 2023 by Jefferson Nguyen
All of the staff was super friendly and helpful
-
September 2023 by Janet Roberts
Good, reliable, safe and informative bank experience.
-
July 2023 by East Side
Awesome team and customer service. Esp after just going through my account being compromised and identity theft - they handled it big time. Angel went above and beyond! Thank you!
-
July 2023 by CIC Finance
By far the worst Chase branch in Austin. If I have a problem making a deposit or dealing with an issue, it's due to this branch. High turnover and a general lack of knowledge in explaining things is a big problem. My advice is to drive to any other branch if you need to go to a Chase branch.
-
April 2023 by Margaret Price
This is the slowest branch l have the displeasure of going to. I hate having to go here because it takes forever for even the simplest of transactions.
-
February 2023 by Kat
I love that they have two ATMs in the drive-thru and not one of them work and And here's a crazy suggestion if your lobby is closed you should lock the door. People might want to walk in and use a ATM that works? And here's another crazier suggestion as a bank maybe have a ATM that actually works
-
December 2022 by Riley O'Hara
The 24/7 ATM never works
-
November 2022 by Antonio Gutierrez
The tellers are very well informed and always give their best attention to detail
-
September 2022 by Aromatherapy Depot By Carolina Whitmore
Chase it’s my Banco
-
August 2022 by Lotus Burger
Really appreciated the Branch Manager VPGeorge Hernandez. I showed up late with an issue I thought could be handled quickly. It needed more time and he stayed after hours to help me. He was such a blessing and really helped me with my issue, amazingly and willingly.
-
June 2022 by karen gonzalez
This bank needs to fix the left side atm outside. I went yesterday to deposit some cash and it gave me an error message. Now my money isn’t available until who knows when. Mind you this is the 3RD Time that this has happened on the SAME machine. Chase needs to send a technician and fix this ASAP! Or the least you could do is block the way so its not accessible. The personnel there is completely ignorant and careless. Not to mention they also shorted me $80 about 6 months ago when i cashed my check… hope you enjoyed my money adam ?? i would give 0 stars if i could.
-
June 2022 by Kimberly Rodriguez
This branch does not answer phones even after hours of calling. And also does not follow through on promises on returning money.
