Chair King Backyard Store

Furniture Stores, Home Decor
Hours: Chair King Backyard Store, founded in Houston, Texas in 1950 as a family business, has grown into the largest outdoor and patio furniture retailer in Texas with 21 showrooms across Austin, Dallas, San Antonio, and Houston. Customers often praise the store for its friendly and helpful staff, particularly highlighting employees like Ann, Wynn, and Andrew for their excellent customer service and assistance. Many reviews describe positive experiences with the knowledgeable staff who help find the right products and make the purchasing process enjoyable. For example, customers appreciated Wynn's patience and understanding, especially when dealing with unique backyard configurations, and Andrew’s quick response to resolve delivery issues. However, some customers have had less positive experiences. One reviewer was disappointed with a delivery of in-pool loungers that arrived with black smudges, and felt the product was not cleaned properly, emphasizing the need for higher-quality delivery services. Despite this, the store appears committed to resolving issues, as demonstrated by prompt follow-up calls and efforts to schedule replacements. Overall, Chair King Backyard Store is known for its high-quality outdoor furniture, good customer service, and helpful staff, making it a popular destination for outdoor comfort needs in Texas.

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1. Lakeway, Texas