Capitol Credit Union is highly regarded for its friendly and helpful staff who prioritize customer care. Customers appreciate the professional team that consistently provides quick and efficient service, making banking easy and stress-free. Many reviews mention how the staff goes beyond expectations, staying with customers until issues are resolved and ensuring they receive refunds or assistance promptly. The credit union is praised for its dedication to customer satisfaction, with staff members demonstrating genuine care and attentiveness. Customers also value the range of services offered, including basic checking and savings accounts, as well as investment options. The staff encourages members to explore different financial services, helping them establish beneficial accounts and investments. Visitors often highlight how Capitol Credit Union is a much better alternative to larger banks, with shorter wait times and a more personal experience. Overall, Capitol Credit Union is seen as a trustworthy, professional, and caring financial institution that puts its members first. Many recommend it to anyone seeking a friendly, reliable place for banking and financial services.
I love capital credit union they always think of me and I have complete confidence in them.very professional team.all I can say is thank you
November 2023
I am over 60 and have been to many banks but this one is by far the BEST. The people are always friendly and helpful. I always get everything I need done and fast. No more BOA waiting in line for 45 minutes for a simple transaction. I would recommend this bank to anyone looking.
December 2022
Always friendly, professional and ready to give the best service possible.
