Capitol Credit Union, located at 1718 Lavaca Street, is a member-owned financial institution dedicated to the Austin community. Known for its outstanding customer service, members consistently praise the friendly and helpful staff who are always ready to assist with various financial needs. Many long-time members have shared positive experiences dating back to the late 1980s and 1990s, highlighting the courteous and professional manner of employees like Nidya, Marni, and Samuel Anstee. The credit union offers a range of financial products, including competitive checking accounts, attractive mortgage rates, and flexible home equity loans. Members appreciate the modern online services provided, making banking convenient and accessible. Capitol Credit Union is recognized for its personalized solutions, with staff going above and beyond to ensure member satisfaction, especially in processes like auto loans. With a reputation for combining small-town kindness with big-city knowledge, Capitol Credit Union stands out as a trusted financial partner for those seeking reliable service and support in their banking journey.
CCU is the best Credit Union on the plant. Love all the staff!
January 2025
Uziel Salas is the greatest of all time. He is super helpful and got me taken care of with opening a new account and transferring my balance from my old account to the new one. 10/10 recommend
July 2024
Nidya, Marni, Ryan gave the BEST CUSTOMER SERVICE!!!! I have been with CCU since 1989 and the CS over the years has ALWAYS been the same.... OUTSTANDING!!!
