Benold's Jewelers is a well-regarded local jeweler in Austin known for its exceptional customer service and expertise. Many customers highlight their positive experiences with the staff, particularly noting the assistance provided by Rachel and Hallie. They appreciate the patience and communication throughout the process, whether it involved resizing engagement rings or creating custom pieces. The team is dedicated to ensuring that customers find exactly what they want, often going above and beyond to keep costs reasonable, as exemplified by their approach to ring resizing without additional charges. Visitors to Benold's are often pleasantly surprised by the warm and inviting atmosphere, where even minor repairs are treated with great care and attention. The jeweler's ability to create unique, one-of-a-kind pieces that meet individual needs has earned them a loyal customer base. Clients express gratitude for the thoughtful service and expertise, making Benold's a standout choice for anyone seeking quality jewelry and repairs in Austin.
Great customer service. While my rings were not purchased here, they checked and cleaned them so well and answered all my questions. So thankful to have a local Austin jeweler still doing such a great job!
May 2024
They adjusted and modified some earring I bought elsewhere so they now stay nicely in place. Very friendly and helpful
January 2024
Had an amazing experience start to finish getting an engagement ring made and then resized! Very friendly and knowledgeable staff made the process super easy and even fun :)
