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July 2023 by Jonathan Tomko
We just had my first experience with PNC, we got great rates and customer service. The staff even stayed a few minutes late to make sure we got everything done we wanted done. Greatly appreciated! You don’t see people go the extra mile or even the extra foot very often these days, but we did here!
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January 2022 by Doni Marquart
PNC Bank caused one of the most horrible experiences with a business, in my entire LIFE.They closed my account, with no notice, in August. I found out when I ran out of gas at 5 am on the side of the freeway, 12.23.2021....When I called and asked the bank why my ATM suddenly does not work? They said, "we closed this account in August. We will send you a check for your $80K" (No THANK YOU very much, i made them WIRE my funds to another account!!)...The Customer Service is next to impossible to reach. At one time, I waited *I'm not making this up, I wanted to see how long it would continue* over EIGHT HOURS...I never did reach a customer service agent. I was afraid their bank was going out of business...And I am still pretty certain that is the case, since the issue was, I needed well over $10K and they simply did NOT want to release that amount of funds to me!!The ONLY reason PNC ever entered my field of vision was my 27 year relationship with BBVA/Compass...A solid, dependable, and friendly bank, with exceptional Customer Service agents.I have moved these accounts to A+ Federal Credit Union. Anyone will qualify, by donating $10 to Education. A brilliant service...The customer service people were so kind at A+ after the horrible abuse at PNC. I was 'ugly crying' at the abuse, and one of the sweetest young men/employees *ever* came around and hugged this little old lady, (I'm vaxxed ) ... and restored my faith in Humanity.Thank you A+ Federal Credit Union.PNC BANK YOU ARE AN UGLY HEARTED, NASTY INSTITUTION, WITH HORRIBLE MEAN EMPLOYEES WITH NO REGARD WHATEVER FOR CUSTOMER ISSUES, OR CONCERNS. WHEN THERE IS A CLASS ACTION LAWSUIT FILED AGAINST YOU, I WILL BE THERE TO HELP MAKE SURE YOU NEVER HURT ANOTHER UNITED STATES CITIZEN WITH YOUR DAMAGING, DANGEROUS AND WHAT APPEAR TO BE ILLEGAL BUSINESS PRACTICES.
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October 2021 by Vuemobi Media
Convenience is the key to this bank location. Ample parking spaces and most of all friendly and attentive staff.
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January 2021 by Ferdi Pasion - VueLocal
Convenience is the key to this bank location. Ample parking spaces and most of all friendly and attentive staff.
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February 2019 by Charles Mc
They deserve a much higher rating they are also always very kind and sweet to me and my puppy dogs when I come to visit
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January 2019 by Sarah B.
This location has the best staff!!! Everyone is always so positive and happy to see me. I've only ever received the best service and quick responses to my questions/needs. No complaints!
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July 2018 by Cullen Seitz
Great service!
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October 2017 by Federico Carrillo
It has been the worst experience I ever encountered with a Bank. Complete incompetence and lack of service. One mistake after the other, impossible to do business with this bank even with the most patience client.
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June 2017 by Kristina O.
WORST bank ever! They kept telling me they needed to review the title (it was a clear title, with no liens, Seller was the original owner; I still don't understand why they originally thought it was a salvage title!?!) 10 days after I had been approved, I finally went to the bank in person to tell them if they couldn't get me the loan I would go with another bank. They replied that everything had just finalized and they promised me that I would be funded the next day, no problem. The next day I showed up with the Seller to close and they told me the title was still under review. They kept telling me, "it'll just be a minute", "it'll just be a minute". The Seller and I ended up waiting 4 hours and the Seller was walking out the door when they finally cut the check. They are unprofessional and they straight out lie to you and it really doesn't seem like they know what they're doing. They definitely don't care about you as a customer either. I would not recommend this bank to anyone. I'm never doing business with BBVA Compass ever again.
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June 2017 by Shawn Shillington
ATM broken
