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January 2024 by Lore Cottone
I went to BR with my grandson for a treat. The ice cream favor I wanted they did not have. But they did have it in the cooler. He refused to use the cooler ice cream so I got nothing. Very disappointed. I felt he could have asked his manager since they did have it in a different package. Too bad. I guess customer service is not living at BR.
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December 2023 by Lindsay Ayers
Baskin Robbin’s owner: I’m a lover of BR icecream but please, please clean your establishment. I want to come here, but it was so disgusting today I could not even order. There is spilled and dried icecream all over the outside of glass. This seems like bad management as all the employees were standing around in the back yelling (at a game possibly). Please please fix this. I don’t want to stop coming here but I’m not sure I can again after today.
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May 2023 by Robert Ossian
Stopped in with the kids after dinner and as we stood in line an employee came out and rudely announced that the store closed at 9:00 p.m., and Even though we were in the middle of our order we needed to leave and could not order anything. My kids were very confused, as was I. We went to TCBY and will never be going back to Baskin Robbins.
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April 2023 by Collin Nielsen
Reviewing from when I went there multiple times a few years ago, I will update the review after I go again soon to see if it has changed. My prior experiences were as follows: always out of flavors because the staff was lazy and wouldn't restock. How do I know? Because they were never busy and stayed out of stock of flavors for days. Staff had no enthusiasm, rude, and unpleasant. You could tell they didn't care about not doing their job. When entering the store, no employee up front all of them were in the back every time. They definitely weren't making more product. And I do want to make it clear it was the employees then I am talking about, but I and others did notice they seemed to be busy taking "stuff" in the back rather than working. They would also always close the store hours early, probably to do what I stated prior. Overall, it was the worst basking robins and one of the worst food places I have ever been to. Hopefully, they have gotten new staff since then, and things are much better now, but we'll see.
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September 2022 by Orion Okeefe
Wow, there's having a bad day and then there's going out of your way to be rude!
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September 2022 by John Cernosek (MidnDragon)
Long line and not ready order picked up?
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September 2022 by Harvey Madison
I hadn’t been to a Baskin Robbins for at least 10 years. I decided to “settle” and just get a cone of regular old chocolate chip. I was reminded that Baskin Robbins makes REALLY good ice cream.
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September 2022 by Vee “RED” Castro
The cashiers were awesome and I felt like a kid again eating 2 dogs of ice cream
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July 2022 by Michael E
Worst Baskin Robbins ever. Constantly out of flavors, they close at 7pm so you can forget all about that after dinner ice cream and the staff seem out of it.
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July 2022 by Chasney Boyd
Worst baskins ever. Their version of a macchiato taste like Milk looks like it.
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March 2022 by Linda Amezquita
Perfect morning smiles ?, thank you.
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February 2022 by Katrina Bayer
I ordered an ice cream cake for my little one's birthday, they had it ready on time and as expected. A very pleasant and stress free experience.
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December 2021 by MJ
Service was pretty bad. When I tried to jovially point out the missing cherry on my sunday, the guy mumbled and spoke to me with his back turned which is very disrespectful and makes him impossible to understand especially with his mask on. Didn't seem to know or care how to make my order properly or just fix it right with a smile. Will find a better option next time.
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September 2021 by Aliana Rodriguez
Wish i could leave a 0 star for this location, they NEVER have ice cream, any time i try to get anything they are always out and they close HOURS early
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September 2021 by Trusty Tomato
smell fart, ew.
