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April 2024 by Becky Livingston
Love the location and always fully stocked on my favorite flavors. Staff is young and friendly, never any issues.
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September 2023 by Dani B.
We stopped by this evening because my 6th grader deserved a reward for FINALLY opening her locker. I can't remember the last time I was here so it must have been a while ago. When we entered we were immediately greeted which I appreciate. They didn't rush us which it took time because I like to look at each flavor and my daughter already knew she was going to get a waffle cone with chocolate. I finally decieded on a small cone and picked pink bubblegum. I am not going to lie I feel like that was biggest mistake I could have made. As I am currently writing this review the little pieces of gum are still in my teeth.I will say though we each got one scoop and it was enough. Surprisingly, she finished her giant waffle cone before I could finish my little cone. That should say a lot. They only had 2 employees and when we entered there weren't a lot of people but as we sat there tons of people came in. It can get busy, and they had sitting outside. Basically, I know we will be back, and I will pick anything that doesn't have gum in it. Lesson learned.
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September 2023 by zongyu Wu
They removed their ice cream early
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August 2023 by Elliot Mossberg
If you say you are open until 9:30 I expect you to not have removed half your Selection if I walk in at 9:20, that is not called "open" that is "partially closed".
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May 2023 by Michelle P.
I wish I could give them 3.5 Stars. First off, the staff behind the glass were extremely kind and helpful. It was my first time trying "Baskin Robbins" so I was unfamiliar with their menu. I got the cold brew Oreo cookies ice cream and it was so delicious in the chocolate dipped waffle cone. They have THE BEST chocolate waffle cone. While the glass and ice cream display was clean. I was turned off by the floor being so dirty. It wasn't even sticky. It was very noticeable build-up dirt on the ground. I was left thinking "Do they ever mop the floor?" Came back a few days later and the mop was still the same. I had mixed thoughts.
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May 2023 by Nora Esquivel
My kids and I always go on Thursdays after Piano! They get a special treat for their effort. They have high school kids running it and they are absolutely adorable, responsible, well mannered and kind. I always make sure to tip. They are really sweet and always cleaning the tables at every chance they get.
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April 2023 by joziel martinez
Great ice cream i always love the coconut and the waffle cones tasted really good I not used to them being soo good but this place surprised me. Definitely would recommend this ice cream shop
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March 2023 by Zack Kweder
Kids loved the ice cream here. Gold Medal Ribbon is a great flavor.
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February 2023 by speaking candidly
I'm not sure what happened here but this store used to be spotlessly clean and now it's filthy. The customer service was lacking, almost terse. The ice cream cake I ordered online was not available at this location but I was not told until I went to pick up the cake. Very disappointed in this most recent experience. I hope ownership sees this. What happened?
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December 2022 by Samantha Jones
Since when did 2 kids ice cream cost 10? I think they either overcharged me or raised the prices . Won't be back
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November 2022 by Joey Clearman
Best ice cream, lots of flavors. Tonight, the staff was very attentive, polite, and helpful.
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October 2022 by James Irish
Gross. Gross, Gross! For an $8.00 single scoop cone ice cream can this place be please be clean and sanitary? Showed up at Noon on Sunday... 1 minute after opening and the floor was a sticky dirty mess. This is not the 1st, 2nd, or 3rd time I've taken my son here only to find it a complete visible dirty mess. I've never seen anyone older than 18 working here and it shows. These young kids are always on their phone surfing the web between customers rather than cleaning any of the dirty tables. Not sure how on earth they pass food and safety inspections from the City of Austin.
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August 2022 by Rick Z.
If you live down in the Buda/Kyle area, it is absolutely 100% worth it to come up to this Baskin Robbins location and avoid the one along the interstate in Kyle (combined with Dunkin). That one is horrible! After a huge disappointment with the aforementioned store, my husband used the online reservation service to order a Polar Pizza at this location in Austin instead. It was ready for pick-up exactly when they said it would be, and the kindly employee sliced it into pieces before handing it off to us. Wow, they loaded it up THICK! They wanted to make sure you got your money's worth. Super delicious too, with plenty of the toppings and fudge ribbons on top. Mmm...! The store itself looked clean and well-stocked for the brief time we were there. Employee was polite and prompt.
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July 2022 by sams journey
Since when did 2 kids ice cream cost 10? I think they either overcharged me or raised the prices . Won't be back
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July 2022 by Katlyn P.
We stopped to get milkshake on this hot day! It was pretty busy and all the tables were filled! They had a boy and girl working that were super sweet! We chose an Oreo milkshake and a chocolate peanut butter milkshake! Both were super delicious and flavorful! My reason for four stars was that it wasn't the cleanest baskin robbins. Overall, we will definitely come back here again! The customer service was great!
