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July 2024 by Rosalio Guerrero
Very good customer service
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July 2024 by Morgan Kuchera
Zoom in, people are heckling you while you get money out of the ATM. Also living in the same area. Sad and uncomfortable when pulling out money.
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July 2024 by Jose Antonio
Wow! I’m calmed down now, I Came to this location to do a wire transfer. I’m a preferred customer here at this bank and you don’t get any of that good care here, not even the business account holders get that because I saw a business person lining up at the business window and the teller told him that there was only one Line. He said back to her, “there is not a business window service?” And she said back to him “No”. He was Disappointed and he left the bank. In my case I did my appointment online and I got there on time but they were running late on appointments so they made me wait longer to get to my appointment. Well Angeles was at the welcome Desk and when I walked in she was with another client. After that client left I get closer and I was standing next to her waiting to be greeted but she wasn’t saying anything. Another teller showed up with the name Laydi and they started to talk to each other about appointments but saying nothing to me. After Laydi left Angeles she asked me about the purpose at the bank and I told her that I had an appointment. then she started to ask me the reason I was there and while I was trying to explain it to her, she was not even letting me tell her my needs the way I wanted to so she was talking to me about the fees for my transactions that I was aware of already. The bank was packed of course on Friday. Anyways, I let her speak and I was trying to make my point to get to my needs but pausing during my conversation because she was interrupting me trying to tell me that she knew what I was looking for but in a bad way not letting me tell her exactly what I wanted. Finally after not letting me say things the way I wanted I was pausing and letting her finish everything every time she was interrupting me, she told me to have a seat and wait for a teller. Brenda was the person who was able to help me and she was very patient and professional on helping me with my needs and she was talking about other things that could be useful to me as a customer. All of this transaction was done in Spanish because that’s my first language and I requested it this way because it’s more easy for me to understand, especially with these type of transactions, but most of the time you don’t get treated right because sometimes it’s just how some people treat others within the same community.
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July 2024 by Prakit Regmi
I have to wait around 1 hr to deposit a single cheque
No good service
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July 2024 by Marvin Oviedo
6 people on line and just one person on the lobby no more people working on this location is going to take minutes to get there Thas suck
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July 2024 by Samantha Luttrell
There is a homeless encampment repeatedly popping up by the nightly deposit box. Needs to be removed and kept away.
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July 2024 by ALE Gomez
Thank you very much. It is the best bank. I recommend it. Many opportunities and ease of use.
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April 2024 by Sonia Rivera
Wait is insane it’s the worst service the people are rude after we have to wait so long I’m done closing my account here.
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January 2024 by Dannier Rafael
A total shame it's 10:10 and it's closed
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October 2023 by Eric Betts
Worst bank of America location ever.. Never opens on time. Ever. And never has enough staff to get the long line handled.
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August 2023 by Akakhail
Service they offer is not good at all
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August 2023 by Eugenio Hernandez
The bad service, and the lack of professionalism is what is fashionable in this branch, they should close it, or look for people who want to work and have better customer service, every day they tarnish the image of Banco América more, not to mention the bad treatment among Latinos when we went there. We went to look for a document that did not need to be notarized, it was simple and we have been waiting 3 weeks for said paper and when we called no one answered the phone, and the only time they answered with bad form and even offending and advising that we would not call because we were bothering them. That bank is a shame.
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August 2023 by Paco Espinosa Jr
Very bad services
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August 2023 by Angel UwU
There's always a line outside . Always ..
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August 2023 by Obaid Amiri
Their service is too much slow here is Hague line of people just one counter is taking care of customers remaining 5 to six counter is no body there I don’t know what is going on with Bank of America
