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January 2025 by Nino Quattrone
The service was good. We got all what needed and with professional support. Adrian Cuevas was very helpful.
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July 2024 by Bigy Dominguez
They are not friendly, they do not give you the feeling of friendliness and they have unaffordable hours
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July 2024 by Atique Zafar
Really poor and indifferent attitude at this branch. Not just once... every time I have gone in. Not sure if that is how they are trained to deal with people or a morale issue... if you are looking for a welcoming experience, avoid this branch at all costs.
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May 2024 by Toby Li
Branch improved a lot this last 2 years, improving review to 5 stars.
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March 2024 by Srini Gowru
No respect at all from the staff
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March 2024 by sgowru100
No respect at all from the staff
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February 2024 by Lane Myers
ATM is not useable half the time and lobby closes at 4pm.
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February 2024 by Greenstone Services (GSS)
This branch is horrible. They stop answering the phones 15 minutes to close. Doors locked promptly. They don’t care about your business.
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February 2024 by Nikesh Patel
No more customer service. They got rid of last human operated open window and now only way to perform transactions is by ATM or getting an appointment. Rude manager whose facial expression shows that he has attitude, doesnt want to help and acts like he is my boss.
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February 2024 by Yasmin E S
Thank you so much for your prompt attention to my wire Santiago, you are much appreciated
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January 2024 by Leslie Cordova
Bank manager is so rude. Very poor interpersonal skills. My business has banked at BOA for over 10 year and I have been considering changing banks. After this recent interaction with him, I will most definitely be going somewhere with better customer service. Pam is amazing tho, promote her and get rid of the other guy.
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January 2024 by Sabbir T.
.. just read the other reviews, i'm not surprised. This location is the absolute worst. Go to deposit cash semi regularly and it seems like this atm just chooses when it wants to accept cash deposits. Went earlier today and had no problem, then just a few hours later... "we aren't accepting cash deposits" written on the screen. This has happened so many times and its unacceptable. You guys are a bank.. come on get your stuff in order. Ive never been to a bank where the atm has so many issues accepting cash.
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December 2023 by Hank M.
The staff provided poorest service and most rude behavior I’ve experienced in my 80 years. The ONE teller, when told our endorsements of the corporate check for deposit into spouse’s BoA would be made right in front of her … with DLs, IDs whatever she needed, replied: “nope, not able to do that”. She strolled over to manager (James) who then confronted me: “Why not deposit into YOUR account first?” We explained once again the situation and then heard: “You are showing lots of attitude!” More explanation was met by Jame’s outburst: “still lotta attitude here” and he walked away. Before we’d cleared the exits, all staff there was invisible behind closed doors.
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December 2023 by D Kreminskyi
How come this location is open only 30 hours a week while Chase has their banks open 46 hours a week?
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October 2023 by S F.
I'm unsure why this building exists. Anytime I go in this building they direct me towards an atm. So do tellers not exists anymore? Also, the guy who helped me today was rude. Short dude, slick hair. Do better.