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March 2024 by Adrianne Gallatin
Booking was so easy online, car was gorgeous and much nicer than I expected, and both front desk people I worked with provided excellent customer service. It was super last minute and was able to book immediately! We’ll be back!
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March 2024 by Bala B
Excellent customer service while picking up and dropping off the car. The attendant was very helpful and allowed me to change the choice of car. I got a well maintained new car with all the bells and whistles which helped me make the best use of my rental. The car was very comfortable to drive. Would recommend renting from this location if you are a business traveler working in one of the locations around the Domain area or a leisure traveler staying in that area.
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March 2024 by Lynn Stepanenko
There is almost nothing I like anymore, or anything that’s good, but this Avis Car Rental location on Burnet and 183 surpasses my expectations every time.Great cars, prices, customer service, responsiveness, friendliness, helpfulness. Don’t go anywhere else, just go here.
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February 2024 by Shawn King
Great customer service, Cars are in tip top shape, Thanks
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December 2023 by Katelynn Giao Nguyen
Rented from this location 3x now and every time a great and smooth transaction! Their cars are always clean, I’m in and out within minutes! Great customer service and I can see the guy at the front treats every customer with respect and kindness.
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December 2023 by Fred R Soto
Got to Austin just in time to find out there were no vehicles available at the airport because of Formula 1. Took an Uber to our hotel and they found us a rental the next day. Traded it in in several days because of a screw imbedded in a rear tire and got a very fair rate for the rest of our reservation.
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December 2023 by Sonya Evans
Ask for Mark, he's SUPER helpful and if you like their cars, you can even buy their cars. So clean. In great shape too!
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December 2023 by Blaine Dawley
It was such a smooth process. In and out! And the best part was Pamela was so hospitable and kind to me. I will be using them again!
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October 2023 by Jayaprakash Udhayakumar
Car was ready when I went there with pre booking. In and out in 10 mins.
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October 2023 by Michael Forwood
Pam was extremely helpful and accommodating. She made everything so easy and got me exactly what I wanted for a great price!
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October 2023 by Aaron Sanchez
Pamela was excellent and fast during check out and check in…. First time here and i will come back… oh and dont forget to fill up before you turn in your car
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October 2023 by Jay DeBard
Avis keeps asking me to review my car rental experience. They even sent me an invoice. I've never rented a car from Avis and doubt I ever will now!Edit: As you can see from their reply it's just a bot and nothing will be resolved.
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September 2023 by Ashley Ellis
I cannot give this Avis Car Rental location enough praise! We were really in a bind as we had reserved a rental in advance from a different company for a large SUV and the day we went to go get it, there was nothing available and nothing even close to what we needed for our next day trip. AVIS SAVED THE DAY and quite literally our summer vacation. Within about 30 minutes of calling to see if they happened to have anything comparable... we were in a rented SUV and heading home to pack up to continue on as scheduled. The owner and her daughter were amazing and we will definitely be using this location again on our next family vacation. A MILLION THANKS!!!!
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September 2023 by Yichen Adrianna Zhang (Adrianna)
I had a great experience with this Avis rental! I made the reservation online and prepaid. Was in and out in 5 minutes even though I booked less than an hour in advance. The staff is very friendly and super helpful.
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August 2023 by S.Alexander Neal
My original rental was a great experience but I’m super disappointed when trying to extend it the representative on the phone trying to charge me double the normal writing rent from my first time to extend it is exact amount of days I had it before.
