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January 2024 by Quick To Fix Auto Service
Very good
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January 2024 by Leandra Contreras
They didn't help Me replace the rear light
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January 2024 by Tammy Wooley
I’m here at auto zone 1621 and they are not open yet. The sign says Sunday 8 am- 9 pmThey are not here I guess they make their own schedule now.If they made changes then they should put it up for people to know.
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January 2024 by Ann-Marie Hillier
I cannot begin to explain how amazing the staff at this AutoZone is. While driving my son to school, I got a flat tire. Fortunately, it was as I was about to pass by this particular AutoZone. I pulled into the parking lot, and I proceeded to be greeted by Alex Benitez, one of the store managers. He explained, very kindly, that they do not sell tires. But nonetheless, he came outside to look at my car. He then took the extra step to YouTube and Google how to retrieve my spare tire as it was located underneath the rear of the car.He then went the extra, extra mile and changed the tire for me. Without ever being asked. He took it upon himself to not only change it, but to also explain to me how to change a tire…which I had never done before. He asked for nothing in return, and simply wished me a Merry Christmas. This man deserves a raise to say the least and a promotion. He made my day brighter and saved me from having to pay for a mobile mechanics or a tow. Shout out to Alex Benitez at Store #4247 located at 1621 East Parmer.
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December 2023 by Ann H.
I cannot begin to explain how amazing the staff at this AutoZone is. While driving my son to school, I got a flat tire. Fortunately, it was as I was about to pass by this particular AutoZone. I pulled into the parking lot, and I proceeded to be greeted by Alex Benitez, one of the store managers. He explained, very kindly, that they do not sell tires. But nonetheless, he came outside to look at my car. He then took the extra step to YouTube and Google how to retrieve my spare tire as it was located underneath the rear of the car. He then went the extra, extra mile and changed the tire for me. Without ever being asked. He took it upon himself to not only change it, but to also explain to me how to change a tire...which I had never done before. He asked for nothing in return, and simply wished me a Merry Christmas. This man deserves a raise to say the least and a promotion. He made my day brighter and saved me from having to pay for a mobile mechanic or a tow. Shout out to Alex Benitez at Store #4247 located at 1621 East Parmer.
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November 2023 by Abduli Sakhi
I came to buy a battery the guy was staring at me like he was about to punch me with the attitude they have with customers I'll not come in Autozone even if they sell half-price O'Reilly Auto next to you. I spent $300 not Satisfied. Good customer service good business
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November 2023 by Andres Humberto
They were very helpful and responsible in handling my vehicle, when they changed out the battery. Only bad thing to say is paying for a brand new car battery. Thanks to Ricardo for helping.
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November 2023 by Clifton Gadison
Ali did a generous job by helping me change the battery in my car when he didn’t have too! Thank you, highly recommended
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October 2023 by Lisa Korbe
Ricardo was awesome! Very personable and extremely helpful. He definitely went above and beyond! He was very efficient in replacing my battery and got me back to work in no time. Thank you!
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September 2023 by Tihira
I am enamored with my late model Buick Park Ave Ultra. Bc of it's age, I sometimes have issues locating parts. I was doing some work on it myself and needed a part that is discontinued. I even tried the dealership and junkyard.Something told me to go in person to my local auto zone, not just rely on what the other location, O'Reilly, Advance, and Napa had told me over the phone. I am glad I did bc an employee overheard me explaining my issue to another employee and asked to see the part. He took it to the back area and came back with a remedy that was not the same exact part but definitely fit and worked! He did not have to take his time or effort and bc he did, I was saved from continuing down the hell hole. His name was Sonny. He deserves a raise.
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September 2023 by Bryan E
Very helpful and friendly staff, will return for future automotive needs.
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July 2023 by Michael Tom
Came here the other day to get a headlight bulb replaced. The website showed it as in stock, and it was indeed in stock. Price was quite reasonable. Bryce M. was very friendly and helpful. Overall a 5-star experience!
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July 2023 by Albert Ferris
These folks are so helpful. I had a dead battery and they were able to used their machine to check and make sure it was fully dead. We discussed my options and the friendly employee (who’s name I don’t remember sorry!) asked how long I plan to keep the car when helping me decide which battery to buy. Then they easily replaced it for me, in the rain no less. Thank so much guys!
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July 2023 by Derrick Bonyuet
Went to Autozone as the tail brake light of my car was not working. Aalihah did a great job helping me replace the light. Thanks Aalihah for going above and beyond!!
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July 2023 by jose soriano
Cashier, RENE would benefit with customer service training class. It would be nice if he just answer any questions with a YES or NO. and not try to embarras customers infront of other customers.
