AutoZone Auto Parts on South Congress Ave in Austin, TX, is a well-known retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff at this location are consistently friendly, helpful, and professional, even during busy times. Customers appreciate the knowledgeable employees who are eager to assist with car issues and provide valuable insights. Several reviews highlight employees like Ruben and others who go above and beyond, such as changing batteries at no extra cost or offering extra supplies for oil top-offs. Customers feel confident in trusting the staff for quality support and expert advice. The Pflugerville store near 685 is also praised for its helpful team, including staff members like Nick, Hunter, and Chase, who maintain high standards and provide excellent assistance. Overall, AutoZone on South Congress Ave is recognized for its friendly service, helpful employees, and commitment to customer care, making it a reliable place for auto parts and support.
The staff is here very efficient and knowledgeable. Max was absolutely fantastic with helping getting the battery replaced. He was calm and helped to explain the process, as a non car person this really helped.
June 2024
Ruben was so kind and helped me replace my headlight that was out! Will be returning if I ever need any more help.
June 2024
Not only is every employee that I’ve met friendly & helpful, but I also consistently receive quality support and get to learn something new! Special shout outs to Allen and Reuben – they’re true experts that I can trust! They’ll definitely take care of you and are happy to give you any insights you need :)
