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January 2024 by Kenneth Morris
Great place to rent equipment. Like a lays potato chip can't just rent there once!!!
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January 2024 by Happy Freeman
I've used them many times over the years. Equipment is not new but they don't charge the huge amounts the other guys do for the new machines either. Equipment still gets the job done. Always been helpful and even gone out of their way to help at times. Thank you Austin Rent Way for helping me build my business over the years.
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January 2024 by Wade E.
Whoever low starred this place isn't doing you... the next guy.. any favors. This place is on point, no nonsense, no upsell or qualify for mars or the whole rest of idiocy that pervades the business landscape these days. You go in, get what you need... it does the job, DOESN'T BREAK YOUR WALLET and you're out. If you need your ego massaged and your hand held with endless paperwork and utterly useless chit chat... go to Uhaul or wherever. You need to get "stuff" done... this is the place. I'll be going back realllll soon and grabbing another trailer, I've got THAT much still to do. And you do realize that there's a boatload of rental outfits here... right? Save time, money and nonsense... go here.
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November 2023 by Ashley Blankenship
I have rented from them many times and, historically, have had a good experience with them. However, during my most recent experience I was appalled by the lack of quality and maintenance of the trailer, which resulted in significant inconvenience and unexpected expenses on my part.Upon loading the trailer and embarking on my first trip, I immediately encountered tire issues. One tire developed a slow leak, while another tire completely blew out, rendering the trailer unusable. This happened in Cedar Creek on a Saturday when there were no available options for tire repairs or replacements. Of course none of the tire shops were open on Sunday either, leaving me stranded without any way to get moving again till Monday…or so I thought. On Monday I managed to get the tires repaired and replaced, at a cost of $100. In addition to this, I was advised NOT to load the trailer again as there were more tires with significant wear that were already extremely close to failing as well. This means that, in spite of my $100 in tire repair/replacement, the trailer was still unusable to me.I sent a request for partial refund to Austin Rent Way. I told them what the issue was: essentially that the equipment they provided was rendered unusable due to pre-existing tire damage. And while their contract states that tires are the customer's responsibility to repair or replace at their own expense, it should not absolve Austin Rentway from providing functional and safe equipment in the first place.As a customer, I feel that their employees are better equipped to inspect and identify potential issues with the trailers than I am. In their reply, Austin Rent Way stated that they did inspect the trailers every morning. To me, this says that they either did not take the initiative to inspect the tires specifically…or they did see the issues with the tires and they knowingly providing me with a malfunctioning trailer when it would have been more appropriate to either flag the trailer for repairs or charge the previous renter for the damages.Austin Rentway denied my request for a partial refund, stating that once the trailer leaves their facility they have no way of knowing what I do with it and that I returned the trailer later than my scheduled date, without calling them ahead of time to notify them. They (of course) charged me for the additional days.
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November 2023 by Connor Klep
Worst trailer rental in the state. Terrible quality equipment and worse customer service. Home Depot is better and that’s saying something
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September 2023 by Bryan Rogers
We rent all our equipment from them for our company. Great service!
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September 2023 by Lance E. Osborne
We were in a bind. We needed to rent a long trailer…FAST! Our supplier recommended Austin Rent Way just down the road. Now, the place is not much to look at, but don’t let that fool you. They were courteous, quick and super helpful. Their rates were great and they hooked the trailer up for us, fast. Trailers are commercial grade, big wheels, heavy gauge frames. Return was just as easy and quick as the pick up. Austin Rent Way rocks!
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September 2023 by Eric Sax
Quick and courteous service. Went out of their way to assist us when we had unforeseen problems.
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August 2023 by Michael Graf
We had a great time, helpful folks the entire time.
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April 2023 by Caleb Vickery
Amazing customer service, great group of guys, great business! Would recommend renting here!!
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March 2023 by B O
A good local company, Noah at the desk knows what he's got and does business fair and honestly. Worth checking here before the national brand yards.
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December 2022 by Brianna Stanley
Nice staff efficient good prices flexible
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October 2022 by Clayton West
I rented a mini skid steer for a front yard landscaping project and couldn't be happier with the whole process. Great, friendly staff. Easy to coordinate the rental. Loaded up the equipment for me and showed me how it works. The machine itself was awesome and saved me TONS of labor. Quick, simple dropoff. And GREAT pricing! I will be renting from these guys again, they beat the big box store by miles.
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October 2022 by Nathaniel Raley Woodward
Absolutely loved this place. Needed a 16' trailer somewhat last-minute and they had several in stock (low wall and high wall), great price, no hassle, no deposit, friendly helpful efficient staff. No silly insurance hoops to jump through. Overall excellent experience. Rented the trailer Friday afternoon, got the daily rate to keep it until Monday. Will definitely be back the next time I need to rent equipment (even though I live up north, it's worth the drive).
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August 2022 by Yair Carrillo
Great place. Easy rentals. They take other forms of ID. Great for small business.