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February 2024 by Robert Daniels
Sean at this location is extremely knowledgeable and very helpful in all aspects of the iPhone and Android phones.
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February 2024 by Brian O'Neill
Great folks and pro service!
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January 2024 by Jeanine McKnight
I received great service from Sam at AT&T on Hwy 290 W. He was very knowledgeable and kind as well.
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January 2024 by Berry Cox
First class! Fix problems.
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January 2024 by Juan Pablo
Good Customer Service With Sean Casey He’s professional and very kind
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December 2023 by Susana Stone
Sam was very helpful. After calling att so many times and visiting other att locations without solving my problem, Sam took the time and had the knowledge to help me.
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December 2023 by Brian Borgfeld
Extremely good customer service, had about a 20 minute wait but it was a sunday afternoon so i was impressed.
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November 2023 by Maria Caldera
I switched over from Tmobile to AT&T looking for better pricing. I get here and Miguel Flores was "helping" me set up the plan and we explicitly talked about $130 a month for 3 lines with the promo they had. Now the first bill comes in and I see $49.20 on fees in the bill that were never mentioned when doing the whole contract. I'm basically paying more than I used to before I transferred over. I understand that fees will always be there, but be transparent about them!!!!!! I wouldn't have changed over, I just cancelled my service today. Thanks for wasting my time.
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November 2023 by Brian Williams
Wonderful experience updating to iPhone 15. Sam was phenomenal in every aspect. He is very knowledgeable, personable, and polite. Definitely a great asset to the company and should be strongly considered for positions of higher responsibility.
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October 2023 by Mike Bown
In SW Austin, ask for Raphael at ATT. He is an experienced exemplar for customer service and a patient gentleman to do business with. You will be grateful for his kind and thoughtful assistance!
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October 2023 by Mark Gibson
Manny was a great to work with. We got my wife a new phone in less than 20 minutes. We stood around for 30 minutes at Best buy, just to be told we would have to order the new iPhone 15Pro.
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July 2023 by 13 September 1917
I am VERY SATISFIED with the service. The agent was courteous, attentive, friendly, efficient, and knowledgeable.
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July 2023 by Victoria Davidson
We drive into town (past 2 other AT&T stores) from Dripping Springs for this specific store. Fransisco is always so helpful and does everything he can for us. He helped us get Fiber and it’s so much faster than spectrum. When he’s not around to help, Sam is our go-to guy. This store and the employees are just so great all around!
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July 2023 by Brady Gosh
What a positive experience! Service rep. Van helped me find a new phone, set it up, transfer data AND helped me adjust my plan. Big respect and thanks for the genuine care.
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July 2023 by Keith Paré
We made it very clear we needed to pay off the phone so that we can unlock it. We travel a lot to foreign countries and we need to use a different Sim card. They told us we needed to wait 60 days and then call AT&T and pay it off. AT&T says this cancel the promotion and we would have to pay full price. We now have a phone that we cannot unlock and can only use 50% of the time or pay 100% of the cost of the phone instead of 30%. Upon calling, they continue to provide false information. A lack of training has really put us in a bind and I don’t know what to do. AT&T main office will do nothing.
