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January 2024 by Robert Eggers
A useless non-corporate ATT store. Unless you're spending money as a new customer, they won't help you. Not that they can't, they just won't. Only go to a corporate ATT store -- these affiliate places won't do anything for you.
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November 2023 by Austin O
Phone protector started peeling way too fast
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October 2023 by Olivia Christie
Tasha is an excellent employee, super helpful and very kind and friendly!! She absolutely hooked it up and was very knowledgeable about AT&T and ALL they have to offer! She deserves a bonus AND a raise! slay queen ⭐️ ⭐️⭐️⭐️⭐️
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September 2023 by Martha Coons
Tasha, Manager in the AT&T is fabulous. She is knowledgeable, friendly and a delight!!
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September 2023 by Margo Mendoza
Aziz was super helpful today with the problems with my Samsung galaxy. I went to a different location and they were unhelpful. Aziz made the process quick and easy to resolve my issue.
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August 2023 by Barbara Beery
The very best service I have ever had at any AT&T store anywhere! Joseph was knowledgeable, kind, and determined to figure out the problem with my phone. I would highly recommend going there and asking for him personally.
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August 2023 by Greg Hammer
Aziz took a lot of pride in what he did, he was extremely professional and got me in and out in under 20 minutes. I hope Aziz is around for any phone troubles I ever have again.
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May 2023 by David Sherrill
Aziz and Cedrick were beyond helpful, they walked me through the processes for a replacement and ensured I fully understand it all. Top tier customer assistance and service!
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April 2023 by Mike Connors
Quick and accurately got me a new phone and a replacement phone.
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February 2023 by Raul Estrada
Great place! The employees were very helpful and patience, they speak Spanish for all Hispanic speaking who seek for assistance
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December 2022 by Matthew McCoy
I've been an AT&T customer for many, many years. This is the first time I've dropped into a branch that didn't have a kiosk for payment processing. That being said, I know other locations that offer a kiosks and that will not deter my decision from being an AT&T customer.
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August 2022 by michael schneider
Cannot say enough nice things about Roman on the ATT store staff at the Burnet Rd. location. He made my upgrade to a new phone effortless and assisted me with setting it up from my old trade in. He couldn't have been more courteous and helpful, even though I came in during the last hour the store was open for the day. Big thumbs up to this location and its amazing staff!
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August 2022 by 권유진
I give my highest appreciation to Chris. I had a hard time getting a new line due to some complicated problems, but Chris kindly took his time and found the best solution out. If anyone needs mobile service, I would definitely recommend to meet Chris here.
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August 2022 by Sydney Bell
Excellent experience! We were seen almost immediately, and Marie, who worked with us, was super helpful and knowledgeable. In general, all of the staff was very patient, kind, and personable.
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August 2022 by Lauren Trimble
Took them a full month to come set up my wifi correctly after an ATT sales rep visited my house on install day. Why did they send me a sales rep? To sell me on a phone plan. They didn’t even tell me that I was a “self-install.” Then, one month later after they already billed me $60, the tech who came told me there was an issue and I would have to suffer from slow internet. Then I called the billing department, in which they told me they would not charge me due to the month they already charged me for when I had ABSOLUTELY NO SERVICE. I used to have a phone plan with them too, and had to switch to Verizon. Verizon is phenomenally better. Please DO NOT USE ATT. They will screw you over due to the fact that employees continually neglect the needs of their customers. Horrible.
