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March 2024 by rscott briggs
The location at Southpark Meadows is beyond ridiculous. Over the years we have spent well in excess of $10,000 at Ashley… we bought two end tables for our living room set, and wished to replace them with a single, larger end table. We let them know the day they arrived, one of the two was never taken out of the box.This store declined to allow us to exchange this item. I will never buy from this store again. If I buy Ashley furniture, it will be from Amazon, because they take returns if you buy it from Amazon.Does it make sense that they take returns if you bought it from Amazon and not if you buy it from their store directly? Of course it doesn’t. I would give it a zero if I could.
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March 2024 by Dominique Davis
Walked in and was greeted right away by Peter. So nice and patience with me while I figured out what I needed. The entire staff was so on point when I went and just had an amazing atmosphere! Will definitely be going back to grab a few more things for my new place!
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March 2024 by Rikki
I recently visited Ashley’s Furniture at Southpark Meadows to find a new table for my home, and I couldn’t be more impressed with the service and selection. From the moment I walked in, the staff went above and beyond to assist me in finding the perfect table to fit my needs. Not only did they make the process incredibly easy, but they also offered me the best deal that no other store could beat. The attention to detail and dedication to ensuring I left with exactly what I wanted made me feel like no stone was left unturned in the search for the ideal piece. I highly recommend Ashley’s Furniture at Southpark Meadows to anyone in search of quality furniture and outstanding customer service.
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March 2024 by Valinda Jacobs
I bought a recliner. After it was delivered it I discovered it locks up in the recliner position. After 2 weeks of Ashley not answering my calls or returning calls. I wrote a review on Goggle maps. They finally contacted me by text message. Ashley promised they would send a repair person. One year later, there has been no repair person or answer to my problem. Great price, no service. NEVER AGAIN !!!
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March 2024 by Laressa Herrera
Had a great experience.
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March 2024 by Pilly Heart
I initially went in very excited for a new mattress only to find that my credit was ran when I asked for it not to be. The manager did a poor job of being attentive and accountable. While I understand mistakes happen a customers credit should carefully handled.
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March 2024 by Emily Carle
Ashley furniture had a great selection. We also had a wonderful experience with sales associate Cody Gray!
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March 2024 by Eric Felan
Our experience at Ashley was great! Our salesman, Cody, was very polite, patient and knowledgeable. Whole process was very quick and professional. Would recommend Cody G and this location.
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March 2024 by Marcel M
Addy was very helpful with our purchase of furniture for our new house. Would definitely recommend using her if yall go to ashley furniture in south park meadows.
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March 2024 by Anna Wu
I spent $200 extra to get 5 years protection plan when I bought a dinning table in 11/2022. The first surface painting broken happened after only 3 months. When I reached out to the maintenance, both of the Ashley store and the third party tried to find an excuse to refuse to fix it for free. Low product quality and service. Don’t trust their free protection. All they mind is money.
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March 2024 by Sylvia Oyervides
Very professional staff. Franco was an excellent help. Very knowledgeable. Thank you.
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March 2024 by Penelope Osborne
Salesman Will C met us at the door unlike any of the other furniture stores we had been to today. He was helpful, thorough, and friendly. He didn’t hover but was always there for any questions and unlike the other stores we had been to we made a purchase that is expected to be able to be delivered this Saturday when other stores were quoting 2-3 weeks. Love the recliner, the warranty and the price. 2nd piece of Ashley furniture. Will definitely go there first the next time I need to buy furniture and I will recommend them to anyone who asks!!
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March 2024 by Patricia Riddle
Awesome experience! Our saleswoman knew her stuff, very knowledgeable. Thank you Ashley!
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March 2024 by Erin Rodriguez
The service in store was great. They were helpful and professional. After we ordered our couch, the delivery was rescheduled 5 times. I understand a delay may happen but 5 times with no explanation or estimate on when it would come in is not acceptable. It was very frustrating and hard to get ahold of anyone or answers.
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March 2024 by Bright Eyes
We got an adjustable bed delivered and it's awesome! The guys who set up were very professional and friendly. Thanks!
