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February 2024 by Matt Homol
I've tried to look at this location for about a week now, I call and am sent to voice-mail. What a trash establishment, 40 a month for 200sq ft? No thanks. Can they please build a Planet Fitness by Steiner Ranch?
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December 2023 by Mary Scharber
I transferred to this gym when I moved. The size is perfect, they have great equipment, and it’s rarely crowded. The location was a bit far from my house. I asked the owner about canceling although I signed a contract at my last location. He was very helpful and allowed me to cancel despite having signed a 2 year contract!
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December 2023 by Pam Mitchell
I go here for the trainer, Alex. The facility is small but not crowded and noisy like the bigger gyms. Alex is helping to get back my strength and balance to be prepared for my travels
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December 2023 by L James
I made an appt. to visit the gym and no one was there. Guess times are tough? Not sure, but not cool.
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August 2023 by Angelica P Garza
Will never be returning to this location. In short, over two weeks' time, no staff member ever answered the phone or returned my voicemail requesting a tour/membership information. I visited the location in person, during their staffed hours, and wasn't able to meet with (or even see) any employee. It's clear they don't maintain their posted staffed schedule. After finally getting someone to respond via email, and confirming a date/time for a tour, no staff were present and it was a complete waste of my time. I stood outside ringing the doorbell, calling the phone line and no one arrived. I've yet to receive a response back via email about the missed appointment. Really terrible customer service.
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July 2023 by Alex Saunders
Do not sign up for this gym, unless you’re completely fine with getting charged after cancellation! Alex sent me an email confirming my cancellation and even want so far as to tell me the last payment would come out on the 20th of June, however I have continued to be charged for the month of July. Every time I call, I am sent to voicemail. Given that Alex is in his office daily, I know that the calls are being ignored.
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July 2023 by Nicolás Alac
the place is small but i'm so glad i joined! The gym is always in good condition and clean ??
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May 2023 by Wilson Lau
Poorly maintained. First time I see a gym without a weight scale
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May 2023 by Mackenzie M.
I visited this location while in town for a friend's wedding. They were incredibly accommodating during my visit and made the day-pass experience seamless. The gym is clean, spacious, and had all the equipment I needed. If I am ever back in town, I will use this gym again.
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February 2023 by Paulie Belohlavy
This gym is pretty small, only one squat rack. M - F can get busy around 6:30am, Six people seem to fill it up. I like going here for a quick cardio workout after I get off work.Gym is kept clean and equipment is good for a smaller place. There’s a place to lock up a gym bag, the bathrooms (2) are kept clean and the shower gets nice and hot. Shampoo, conditioner, and body wash provided at the time of this writing.
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February 2023 by Taylor Parris
Just like many people have said, after canceling will continue to charge you. I cancelled MONTHS ago and now have to deal with disputing the charge on my credit card. Tiny and old place anyway. Stay away or Alex will just keep pocketing your money.
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November 2022 by Keanna M.
I've been to at least 10 different anytime fitness locations, and this one is probably in the bottom 3. It's a small location, in a business office space area. There's a decent variety of equipment, but only one of each (1 squat rack, 1 smith machine, 1 flat bench, etc.) so it would be hard to get your workout done if it was a busy day at the gym. It's close to my location so I'll probably visit again, but there's another Anytime about 5 mins further so I might try to check out that one instead.
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August 2022 by J T
Please do not sign up here. They are willing to take your money but when it's time that you want to cancel they never call you back. I have called another location that answers everytime and even jumped on a call with me and the anytime fitness corporate office to only be told that I have to cancel at the location. The person that's running this place has taken my money all through COVID and now that I want to cancel my membership, they are dark
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August 2022 by Frederick Thomas
DO NOT COME HERE!!!! If I could give this location fewer stars I would, not sure if the kid running the place is that incompetent or if its some kind of run around scam, overcharged me from day 1 said it would only be 1 time payment of 49.99 no enrollment so on, then he charged me 64.99 x 3. took 2 weeks to get refunded would not answer or return calls kept making excuses when I did reach him saying its his ipads fault, told them I want full refund and my membership canceled which took another week for them to finally refund on top of the 2 weeks that already passed THEY WILL NOT ANSWER YOUR CALLS OR VOICEMAILS, then guess who just got charged 64.99 which isn't even what I should've been charged if I hadn't told them to freeze my membership and cancel. I've had some horrible encounters with unprofessional businesses here in Austin and this is definitely up there. whoever owns this place needs to catch a clue and get employees in there that have some integrity and competence. god knows how long it will take for me to get this fixed..... ontop of that there's barely any equipment its too tight too hot. Ive used this place 3 times and they've robbed me of a $100+ that I have to fight to get back now, absolutely unethical predatory business practices DO NOT COME HERE
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February 2022 by Todd Darby
I liked the gym, but after I moved, it took 3 months and 5-6 phone calls to finally get my membership cancelled. Even after the first time Alex said he would cancel it, I still got charged again and had to call 3-4 more times, before finally getting it done. I'm still waiting on my refund for the extra months that were charged.Apparently, he doesn't think customer service is important.