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October 2023 by Heather C.
This review is only about the rental side of the business: Chris was very friendly and helpful, checking us in and explaining the paperwork and insurance requirements for our rental. He also knew all the specifics we wanted to know and came up with an estimated gas mileage to help us plan fuel stops. Another great employee is Robert. He moved our truck to the exit so it would be easy to leave. He also shared hints about driving the truck successfully. If I need to rent another truck, I will be returning here!TIP: BUDGET ONLINE CAN GET GOOD DISCOUNT WITH FIRST RENTAL
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October 2023 by Heather B.
I'm so glad I rented a truck here. Chris was very friendly and helpful, checking us in and explaining the paperwork and insurance requirements. He also knew all the specifics we wanted to know and came up with an estimated gas mileage to help us plan fuel stops. I can't forget Robert. He was wonderful. He moved our truck to the exit so it would be easy to leave. He also shared hints about driving the truck successfully. If I need to rent another truck, I will be returning here!
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August 2023 by Apollo De Jesus
The gentleman that helped me at the counter was nice and he gave good customer service. They upgraded my truck to a bigger one because the smaller one I requested was not available. But they sent me an email prior to let me know which was good. When I returned the truck after hours the gentleman on dispatch was very nice. He even told me I can stay inside the gates until my my Uber came. It was not the safest place during the night cause it’s right on the access road and it was pretty dark. But thanks sir for being nice and courteous. You guys will get my business. Thanks for taking care of me.
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July 2023 by Melissa Shen
I've gotten budgets trucks here twice and it was easy with no problems both times
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June 2023 by Christian D'Cruz
It took me 2 hours to get my truck and cost me hundreds to extend my moving guys time because of it. And I was only the 3rd person in line and it took 2 hours.The attendant was nice but I will never take my business here again when Uhaul takes 20 minutes to get a truck and go.
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February 2023 by Rosemary McKnight
I was able to rent a 12 ft truck on the same day I called. Had the ability to turn in after hours to complete the move! Helpful & friendly staff. Clean and well maintained vehicle
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October 2022 by Dane Taylor
If you’re renting a budget truck, pick a different location
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July 2022 by BLUE TOXINS
They are remodeling looks really good and I still got what I needed for my car and they were very nice and understanding people I highly recommend.
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July 2022 by Kim E.
We rented a Budget truck for our moving day. I had to make the appointment over the phone since their office is going through renovations, which was no problem. To make the appointment, I spoke to a guy and he was really nice. Then came the day to pickup the truck and it was extremely stressful. Since they didn't get my email on the appointment call, the girl at the front desk told me I needed to either buy their insurance ($60 just for one day) or call my auto insurance and fill out this form. I've rented so many rental trucks, budget included, over the years. I've never had to do this stupid form before. I bit the bullet and paid the $60 just to get it over with. First off, if you have my phone number, why not just call me and get my email to email me the form so I could have done this ahead of time, so I'm not stressed TF out calling my insurance while time is ticking with friends helping me move are waiting on this truck? Then comes the truck itself. It had mud sprayed all over it. It looked like the toilet bowl aftermath of eating Indian food. It was absolutely filthy inside and out. The check engine line was on, and was leaking fluid. We were told it was fine. Short on time and patience we took the truck. Then came time to refill the gas. We went to fill it up (or else be charged more $$) and the gas overflowed out of truck. Well, I guess it's full! I really wish I went to another Budget location. This was so much unnecessary extra stress on an already stressful day.
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June 2022 by YOSEF LEVERTOV
very nice people to rent a truck from
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December 2021 by She S
Great customer service! Recommend. The owner is great & very professional.
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October 2021 by Henry S.
Used their Cruise America RV rental service back in 2017 and I was satisfied with the customer service. Planned a ride to Austin from Los Angeles to watch MotoGP and decided to use them again. What a wonderful and painless experience. HIT (owner) made everything so smooth and easy. Even dropped off and picked up the RV for us which made it so much easier to keep all our bikes at the race track. Absolute pleasure to deal with.
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September 2021 by Robert Minor
The sales guy was a very friendly outgoing guy. Very knowledgeable and helpful. Made renting a budget truck easy .5 star...don't waste your time ordering online. The price difference is far a part from what you actually pay nn 2 star
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March 2021 by Jay Hall
Thank you, to the beautiful and wonderful ladies that helped me out in my pinch on Friday. They were very accommodating, patient, professional, fast, and friendly. I traveled to Austin from Pennsylvania and everything fell apart for me upon my arrival. They got me a rental, and treated me extremely well. I couldn’t be more thankful for their service.
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January 2021 by Pravin Bhatpuria
Great place.
