This 7-Eleven on Riverside and Lakeshore is a favorite convenient store for many, known for its reward points program on pretty much every purchase. Customers can get points by using the touch screen at checkout or by having the cashier scan the barcode in the app. The customer experience, however, is uneven. During the day, some staff are awesome, providing five-star service and making your day with a friendly greeting. There are instances of exceptional kindness, like when the manager and an employee helped customers who had payment issues. Other times, service can be bad, with some staff described as rude or lazy, and the hot food case is often empty. For some, this inconsistency makes it bad for the neighborhood, while others still consider it a go-to spot to fulfill cravings.
