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June 2024 by Aykayla Titus
Stopped for a cup of morning coffee.
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April 2024 by Petr Stepanenko
The manager did not respond to my calls for weeks as I attempted to contact them for assistance with a police investigation into a physical assault case at this location.
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March 2024 by Marie Vasquez
I went to load cash on my cash app and my change was $10 back and he only gave me $5. When I told him that he yelled at me and said get out of my store for Stealing or I can the cops. I was like seriously
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March 2024 by Stephanie Stevie Barnes
Lack of many sizes or beverages I use... Milk, chocolate milk, sports drinks. Daytime staff rude. 2nd and 3rd shift guys are sweet.
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July 2023 by Jessica Collier
Bro will pound on the bathroom door and ask you what's taking so long, super inappropriate behavior to harass a customer in the restroom.
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May 2023 by Robert Zacher
I bought a soda here. When I opened it I explained that it wasn't sealed properly. All I wanted to do was exchange it for a non "health hazard" drink. I understand that some people go crazy with reviews, but that is a serious health risk. I will be reporting it as such for others safety. Check your drink before you buy it.
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February 2023 by Brandy Troutwine
Used to be one of the best stores to be able to go into now lucky if you can get into it after 10:00 at night management has to know that they lose a lot of money at night because there are a lot of people they still try to go in there but he won't open the door he tells him 5 minutes and then just sits down and watches while we all stand there and wait
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January 2023 by Victoria Denson
Cashier is so rude over there and he say me get out for no reason. I don’t wrong over to try pay my stuff don’t go over there bad Service Bocock over there I walked out of there thay get my Business
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October 2022 by joe nich
I always have trouble with the night worker giving me the correct change back. Yesterday he used his rewards number to ring up my order so I didn't get credit for my purchase. It appears to me he is purposely trying to steal customers money and rewards credit. Even the keypad for typing in your rewards number is very small, about 1 inch square. No other 7/11 I've been to has such a small keypad or the type of interface their console has. I always have to make sure he credits my rewards before collecting my payment. That tells me he is collecting the higher amount from you and then hits the rewards button, telling the till a lower amount was received. That makes me believe he is pocketing the extra. He is a true thief of thieves.
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July 2022 by Chris V.
Wow the new guys they have working over night here are truly something else. I stopped in this morning to grab a couple things. I grabbed a breakfast pizza and a soda and some scratch offs . Well I asked one of the guys who wasn't on the phone if he could heat up my pizza and while doing that if I could use the restroom to wash my hands. He mumbles something like sure or whatever also while I guess responding to the conversation that the other rude a** guy was having on speaker phone who's always and I mean always on that damn phone and not paying attention to what he is there to do which is work . Anyway I go way my hands and go to get paper towels and of course there aren't any . So I get out and simple say and gesture to them that I need to grab some paper towels from their sink which is a couple feet beyond the restroom and you could have swore I was some masked robber about to rob them because they both started barking and the one who's never working because he has conversations to be had that are paying him more I guess kept yelling at me and saying he was gonna call the cops and on and on and on . I simply said shut up and get off the damn phone and maybe do your job and put some paper towels in the restroom and I would not have to go getting them from your sink . Anyway he's an a** of a person who should be at home carrying on his high paying conversation job instead of getting paid to do jack s*** at 7/11 . I won't be back until he's gone that's for sure !
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July 2022 by Cati St.Aime
I'm going to need a manager to get in contact with me as soon as possible it seems like the employees are incapable of attempting to help when there is an issue
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June 2022 by David Bukstein
They have no idea how to run a store. They could not get my reward points to work. Rule and poor customer service all around.
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June 2022 by Chad Wilson
Worst 711 in Austin. Customer service here still hasn’t been resolved.
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February 2022 by Charles Kamen
This place seems to attract the dregs of society. I’m not sure where they come, they must live in the woods nearby. But once you manage to navigate the sketchy characters hanging around outside and get into the store, you then get to deal with the employee behind the counter who treats you like you’re bothering them. I will avoid this place in the future.
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January 2022 by CR M.
Dangerous place at anytime. Not clean or safe by any means. There's a homeless meth camp behind the building and they gang up to intimidate and harass the customers. The staff enables their bad behavior. Avoid stopping here.
