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February 2024 by Kieran LeBlanc
The only time this gym isn’t busy is at 5 AM. If you go any other time of day, it’s so packed you can’t even find an open spot to stand and stretch. 10/10 recommend going anywhere else. I’d actually like a refund because I got this membership so I could workout after I get off work at 10pm and they aren’t even open 24/7 even though they are called 24 hour fitness.
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December 2023 by Tony MGT
I’ve been a member for a long time, and I’ve had enough. They do not care anymore. The bathroom is filthy with flooring that is peeling and disgusting. Cleaning stations are always empty of either disinfectant or paper towels. The gym is becoming less crowded because people are sensing that the end is near. Sad because this gym used to be crowded, lively, and well maintained.
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December 2023 by Brad Houston
I seriously can’t believe they cut their hours back so much on the weekend. You are 24 hour fitness and now you aren’t open 24 hours? Understood it during the pandemic - and then it went back to normal. Now we are going the wrong direction again randomly. So frustrating. And y’all need to rip out the entire men’s locker room and redo it. Seriously. It’s nasty. Time to start looking for another gym that cares.
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December 2023 by Shirlley Rubí Cuevas De Jesús
I highly recommend the training with coach Jeremy, I was in body combat for a few months and it was the best of my trip in the USA, I had problems canceling my gym subscription from Mexico, and a friend from Brazil did too, they should have an international line to foreign people since normal calls do not come through and from the app it is complicated, for local people it is perfect. All the staff super kind and polite.Thank you!
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December 2023 by T Steen
I PAY for a membership.This is gym is GROSS. Nasty floors and standing water.The men’s locker room smells like urine at all times of the day, morning and evening time. See pictures attached to see standing water at 7am this morning.The floors need mopping sanitizing and disinfecting. I brought this to the attention of management in which they responded “we try to clean it but guys come in there just the floor instead of the toilet.”I personally don’t feel as though management should have a rebuttal blaming the other paying customers of the gym as to why it is not clean.I will try another location in this city before cancelling my membership and going back to a gym with cleaner facilities.Not to mention the steam room is broken.If you can’t manage keeping the facility clean let someone have the job and give paying customers what they pay for.
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October 2023 by Fernando Montes
Broken/old/poor gym equipment, pool smells and tastes like pee, no shower curtains in men's locker room which makes it super uncomfortable to shower off after a work out, and bathroom is always dirty with stains everywhere and smells. DO BETTER 24
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October 2023 by Ramsey Montigny
Ok 24 Fitness, you and I have had a relationship for nearly 12 years and I understand that the pandemic really threw you for a loop and you guys had to file for chapter 11 but what happened to the upkeep of your establishments that are still open?!? Seriously, the men’s bathroom is absolutely thrashed 24/7, and the gym is dirty almost day and night (ex, trash on the floor, built up hair and dirt from humans being humans, peeling boundary tape, sweat drenched machines, dirt on the machines and the trash cans are always over flowing)(see pictures). Additionally, the music preference on the PA is stuck on some low energy music that isn’t meant for an intense work out. Look, I know you guys had to make some sacrifices (ex. Shutting down hundreds of establishments etc) but please, for the two venues you own in Austin, will you please make it enjoyable for the loyal family that you still have?!? Sincerely your 24 Fitness homies ?
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October 2023 by FRANCISCO ARTEAGA
I am a member of this gym and today I was the victim of racist verbal aggression by another gym client. He treated me with very racist words because I am Hispanic. other witnesses reported this fact to the gym administration. One of the employees went to speak with this person who was also aggressive to the employee. But at the end there was no effective action on the part of the administration of the gym to protect my rights as a person and client. The aggressor was not even asked to leave the gym and no action against him was taken.As a victim of this situation, I canceled my membership on the spot, since I do not feel comfortable or safe at this location anymore.
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October 2023 by Ken Texas
Excellent facility. Plenty of free weights, machines and cardio equipment. Open all night.Nothing wrong with this gym. Ignore the criticisms about cleanliness. This gym is immaculate compared to my home gym. If you need to train in a sterile field, work out in the hospital operating room.
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October 2023 by A O
I have been to many dirty 24 hours fitness but this one was the most dirty one, it’s seems there is no one is cleaning or the cleaner is don’t know how to clean, on top of that there is absolutely zero maintenance on everything equipment is at least 20 years old mirror is dirty to the extent I keep feeling something wrong on my face. Tiles are falling apart all over the place. The tiles is eaten out by the water, the swimming pool is so hazy this place really need serious attention if you don’t have money to maintain the place just close it the shower area has no curtain however there is a rod for the curtain. I would never ever come to this location again
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October 2023 by michael hoang
Can’t agree more with other reviewers about the lack of cleanliness of this location. The men’s locker room “cleanliness” will spoil your appetite. At least they upgraded their squat racks recently i guess
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October 2023 by Catie Auchter
I've been coming here for over a year because I got a good deal. But it really sucks. The staff is really nice! But why is everything always broken? The equipment is garbage. The rope handles are hanging on by single threads. Y'all don't have 20 bucks for new ones??? Not to mention they really should stop selling memberships because it's impossible to workout here. Doesn't matter what time it is, it's always packed.
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August 2023 by James Crisafulli
This gym is absolutely filthy... There is garbage everywhere, the equipment is dirty with build up from not being properly maintained. There is also rust on many machines and also several that are either out of order or simply broken with no sign on them. The locker rooms are gross with toilets overflowing... This gym is literally the worst I have ever experienced.
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August 2023 by Alex Kotlarz
If you’re going to charge an annual fee that “pays for new equipment” then it would have been nice to actually have new equipment for the last year that I worked out here. I didn’t notice a single upgrade. And the fee should be charged at the end of a year of membership, so people like me who have to cancel 2 months in don’t get stuck paying for something they won’t see the benefits of.
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July 2023 by Vicki D.
Too many things "out of service"- sink faucets, hand dryers, no paper towels. In the gym, not enough of the red stretch bands and have requested several times. Not that expensive to purchase but no response from requests.