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February 2024 by Fernando Alejos
Eugene was the best customer service we've had in all of our times at the store! He knows his stuff and is always on top of it! Excellent service! Most definitely recommend! Thank you Eugene!
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February 2024 by Glenn Harris
I think this was the best appt/visit/interaction I've ever had with Verizon. The people working in the Athens store did an amazing job last Sunday.
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February 2024 by Larry Montgomery
Super awesome folks helpfull honest and quick
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January 2024 by Janie Summers
Over the past couple of months, the location appears to be understaffed and reps don’t take the time acknowledge or greet customers entering the store. This results in long lines without any direction from the staff. Many customers, including myself, have left out of frustration. A little kindness can go a very long way.
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September 2023 by Rhonda Bowman
Better pay attention, you will buy more than you need.
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July 2023 by Jennipher Campbell
Have to be 18
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July 2023 by Lee Brown
Knew what I needed and explained it well.
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July 2023 by Erica Esquivel
New to Verizon... ordered my phone online.. had a few bumps along the way but made a stop at the store an got everything situated.. I can't remember for the life of me the persons name but thanks again for all the help!
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May 2023 by BRIDGET R
Quick to help, friendly staff.
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May 2023 by Shanna Smith
Eugene was the best!! I would highly recommend him to anyone needing help with anything to do with Verizon!!!
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February 2023 by Kristie W
I was having a few issues with my new iPhone that I had gotten at a different store. I hesitated going into my local store because I had lots of issues going into there in previous times.I went in there this time and the 2 ladies that helped me - Ilda & Dancie were super nice & helpf. They solves my issue for sure. I appreciate Verizon hiring better employees in! The manager Reese was helpful too.
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January 2023 by Jeff Glenn
1. Helpful and engaged associates - Especially the location manager. Five stars2. New LTE internet set-up is a welcomed improvement over CenturyLink. Thanks for the extensive time you spent explaining to us. Five stars3. Some replacement phone programs feel deceptive when all details are eventually presented. Two stars
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January 2023 by Stephan Warren
Thank you Ilda for making my daughter's phone purchase and setup fast and easy.
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October 2022 by Patricia Romero
I bought a phone over phone from Verizon! The guy never ask or checked on how much storage I would need! I knew nothing about that until yesterday! I received iPhone11 10/14/2022 yesterday and attempted to transfer from by old phone to new phone- Two times it said can’t transfer not enough storage on new phone!Can’t get human on the phone with Verizon so went into the store!Young man Ben checked out my old and new home phone they sold me a phone with not enough storage to transfer current phone to new phone! Since it was their error he and I felt I shouldn’t have to pay the restocking fee if $50.00. The manager said she could order me a phone with enough storage and refund me for the phone she sent! Ok, so she processed refund hand me the paper and that is when I found they had charged me the$50.00 restocking fee! I brought it to her attention, called Verizon, while on phone the manager then lied to my face saying she had told me prior to the refund!I have changed cellphone providers and am forever done with Verizon!
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September 2022 by Karl Hoffman
Was unable to purchase a phone screen protector from the place I purchased my phone. I was able to purchase said item on line. Box stores may become obsolete.
