Fieldstone & Fireplaces LLC is a highly regarded company known for its honesty, expertise, and exceptional customer service. Customers appreciate Larry, the master technician and owner, for his knowledge and willingness to go above and beyond. He has successfully repaired and serviced gas fireplaces, often fixing issues quickly and efficiently, sometimes within just a few hours. Many reviews highlight Larry’s honesty, such as explaining that a pilot light issue was due to log placement, which saved customers money. The company is also praised for their helpfulness, even assisting customers outside their service area and taking the time to ensure they get the right parts for their gas logs, despite being a distant provider. Customers describe the staff as caring and dedicated, with some mentioning how they went out of their way to help remotely and after hours. The team’s expertise extends to stone and fireplace design, offering a variety of options, colors, and combinations, demonstrating their versatility. Overall, Fieldstone & Fireplaces LLC is seen as a trusted, reliable, and customer-focused business that provides quality service, knowledgeable advice, and genuine care for its clients.
Wonderful company with personal service! Thank you for a beautiful reno on our fireplace!
November 2023
These people are miracle workers. We have had three different companies come to repair our gas fireplace. All three of them couldn't fix it. But Larry Russell and his crew came and within 2 hours had it working better than before. They cleaned up the unit and left the area spotless. I would give them 10 stars if I could.
January 2023
Lots of fireplace and stone knowledge. Great with colors and matching as well as complimentary contrasting. Lots of options and combinations. Never realized how versatile these materials are.
