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January 2024 by Nickolaus C.
I needed to get a medicine. My insurance supposedly would not cover it because it needed an authorization by a doctor. The older white male pharmacist was extremely grumpy & unpleasant to work with. And then, an older white woman assistant came up and inserted herself in the conversation. This location is extremely unprofessional. I have been getting my prescriptions filled at CVS for years and worked at one for two years. I will never be back here for prescriptions and will be filing a professionalism complaint with corporate for the older white woman's behavior.
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December 2023 by Felix Sage
Expect to be talked down to and jerked around. :/ I have put up with it for some time because of the convenience of a drive thru and the late hours but recently I have really considered changing pharmacies. Just don't expect prompt service or assistance from anyone. I've been without my medicine for nearly a month despite my doctor constantly calling CVS to try and help sort the issues we've run into. I genuinely hope others have better luck because this has been a nightmare.
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November 2023 by Halie Strahan
If i could give 0 stars i would, this pharmacy is extremely unprofessional. I wait for 30 minutes in the line with only 1 car in front of me and when i got to the window the dark headed man with glasses was very rude, asking inappropriate questions that was none of his business since he is not my Dr. Also the older gentleman that works there is always rude, i cannot believe they still have business. I may have to contact the owner of this location
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September 2023 by Name
Update08/25/2020 got a text that my prescription was going to be filled. I guess someone one found it and took care of it even though the staff on the 24th said it didn't come in. I wasn't going to go back but I did.Different people were working. Ana was professional and helpful. The staff of the 25th managed a huge line and helped everyone. I originally left a 1 star review but I'm changing it to a 3. I'm still mad about the day before.08/24/2023 I tried to fill a antibiotic script for my toddler. My regular pharmacy was out of stock so i was trying to get my child relief asap. I tried to do this at CVS but CVS just didn't want to deal with it. First, I called CVS. It took a very long time for them to answer the phone 10/15 minutes.Not a huge deal at first. I explained i needed to transfer a prescription and the person snapped at me for not knowing the name of the medication. The doctor had just prescribed it and i didnt have paperwork to refer to. She would have the correct information if they had contacted the other pharmacy like they were supposed to.She kept telling me walmart wasn't answering their phone and cvs phones don't work with walmart. The pharmacist at CVS was complaining he wouldn't get out by 10pm, it was only 7. It was obvious they just didnt want to deal with it. Cvs in athens is unprofessional slow and dont care if your sick. After playing incompetent for 45 minutes, she said, "oh well guess you will have to fill it here tomorrow." I'm so angry on behalf of my sick child. They could have helped us but went out of their way to avoid doing so.Been going to Walmart pharmacy for 3 years and have never experienced anything like this. I called Walmart 3 times for cvs and they picked up the phone in less than two minutes each time, they spoke to me Respectfully, and tried to help me
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September 2023 by Ashley
Update08/25/2020 got a text that my prescription was going to be filled. I guess someone one found it and took care of it even though the staff on the 24th said it didn't come in. I wasn't going to go back but I did.Different people were working. Ana was professional and helpful. The staff of the 25th managed a huge line and helped everyone. I originally left a 1 star review but I'm changing it to a 3. I'm still mad about the day before.08/24/2023 I tried to fill a antibiotic script for my toddler. My regular pharmacy was out of stock so i was trying to get my child relief asap. I tried to do this at CVS but CVS just didn't want to deal with it. First, I called CVS. It took a very long time for them to answer the phone 10/15 minutes.Not a huge deal at first. I explained i needed to transfer a prescription and the person snapped at me for not knowing the name of the medication. The doctor had just prescribed it and i didnt have paperwork to refer to. She would have the correct information if they had contacted the other pharmacy like they were supposed to.She kept telling me walmart wasn't answering their phone and cvs phones don't work with walmart. The pharmacist at CVS was complaining he wouldn't get out by 10pm, it was only 7. It was obvious they just didnt want to deal with it. Cvs in athens is unprofessional slow and dont care if your sick. After playing incompetent for 45 minutes, she said, "oh well guess you will have to fill it here tomorrow." I'm so angry on behalf of my sick child. They could have helped us but went out of their way to avoid doing so.Been going to Walmart pharmacy for 3 years and have never experienced anything like this. I called Walmart 3 times for cvs and they picked up the phone in less than two minutes each time, they spoke to me Respectfully, and tried to help me
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August 2023 by Rachel B.
Rudest staff ever. Pharmacist talked to me like he was irritated by my existence. Switching to Walgreens.
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August 2023 by LukesCanBeDeceiving
Better than walgreens by far, great people, Nathan is always cheerful and friendly up front always willing to help, The pharmacy has great prices, Amazing Staff. 10/10
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July 2023 by James “Chet” Healey
It's a CVS, which is fine for convenience, but I'm rating it one star because on my way out, there were a couple of employees vaping by the front door. The fact that a child could walk out and inhale that harmful second-hand smoke is absolutely unconscionable. I understand employees need breaks, but there should be a designated section away from customers if they're going to vape.
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March 2023 by jeanette campa
Love this cvs!! Have been to several and this one never disappoints. The manager here is the nicest person always going out of her way to help others.
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January 2023 by Kristie W
I had switched over from Walgreens to CVS last year - I think it was mid year or so; we are certainly glad we did. Even though they are stressed with the busyness of work, you really couldn’t tell it!The employees treat you with respect & kindness. I am not sure of the sweet older lady’s name that calls to remind us of our meds still not being picked up but she is so sweet. You can hear how much she cares in her voice. You need to give her a raise! ?
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January 2023 by Kristie W.
I had switched over from Walgreens to CVS last year - I think it was mid year or so; we are certainly glad we did. Even though they are stressed with the busyness of work, you really couldn't tell it!The employees treat you with respect & kindness. I am not sure of the sweet older lady's name that calls to remind us of our meds still not being picked up but she is so sweet. You can hear how much she cares in her voice. You need to give her a raise!
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November 2022 by Ray sell
This pharmacy needs help, either more employees or a second pharmacist. Sit in line for 30 minutes for a Rx that was sent over 30 minutes before getting here and it's still not ready. Not the first time this has happened.
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October 2022 by Leslie Brinkerhoff
Apart from waiting to be served, it's a good pharmacy. Nice pharmacists. An appointment for a vaccination is often 15 or more minutes late.
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October 2022 by Judy Huemmer
Made an appointment for Covid booster. They took us right on time.
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September 2022 by mike marshall
Well I see a lot of T-bones and Karen's in these reviews. But I have been here every time I am visiting my social media friends in the area. I easily have had them fill my prescriptions, while I am visiting the beautiful town of Athens. I always get, and find what I need. If I don't. The employees and management Always point me in the right direction or help me find exactly what I need. I was just in there a few days ago while traveling and to be honest. There were some new faces, I really felt this store has great energy from the staff, and good vibes. I would give this store a higher review. My experience just sharing.. Not like some of the other reviewees I've seen here, That clearly give the same reviews to other local businesses. To me that tells me you could serve them a covid shot on the rock, with a perfect egg Muffin, hold the grease, with a smile on the face in the drive thru or waiting to be checked out. sometimes the customer is always rightfully, …wrong. or just wanting to make everything, and everyone feel as unhappy as they're. it's okay to not to be okay...just not okay to stay that way. CVS staff and crew stay awesomeness.
