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October 2024 by A D
Horrible management, never does anything right. You tell them they did you wrong and they call you a liar saying you’re bullshitting. Had no problem with either getting a refund or getting more but they made no offer to make it right even though we showed proof that we got scammed, such a shame mikes surplus closed, they will be GREATLY missed.
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October 2024 by Redneck Pranks
Horrible place I got insulation from this place the guy told me 109 dollars over the phone and when I got there he changed it to 129 a roll he did work on the price but when I got home and got the insulation unloaded I only had 5 I was supposed to get 6 so I called up there and spoke with a gentlemen which begin to tell me I’m a liar and just trying to get a free bundle they told me 5 came to a bundle only 4 came to a bundle
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October 2024 by Melanie Lanphier
Needed a solid panel, solid core door. Was quoted $30, got there and it was $30.
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September 2024 by Shaun Hallonquist
Great place to find a little piece yiu may need.
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June 2024 by Victor Snow
Nine times out of ten I experience a great value with my purchase. I know I will keep coming back for anything else I need.
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May 2024 by Mlchael Woods
Spot on service with a smile
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April 2024 by Deborah King Davis
Helped me get what I needed for a project. You can catch some good buys on paint. Thanks Adam's staff.
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February 2024 by Ragan Rutherford
Absolutely don’t do business here! They sold me the wrong size door and told me I could have credit when they were in the wrong about what they loaded in my truck it was 4” to big!
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February 2024 by adam mitchell
Been shopping here for years, if they have what you need you can save well over 50%
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December 2023 by Charlie S
There’s some good deals, but there are also some things over retail
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November 2023 by 16 K.
Will not be back to this business. Today we arrived to pick up our RESERVED UHAUL Trailer that had been reserved for a week. First of all, as I came into the building an employee said the guy behind the counter will help me. Well, the "guy behind the counter" saw me and didn't acknowledge or greet me...no "I'll be right with you"...hardly ever looked up, used a walkie talkie to communicate in the back a few times, fidgeted in his chair, and finally... acknowledged me after 5 mins, then gave ME a piece of paper and told me to go to the back to write the trailer number on the paper because he couldn't find one in his system. I looked at him like "what"?! He called an employee to go get the number and employee came back to say there wasnt a trailer available (as we had reserved). The guy behind the counter (presuming the owner) said they didnt have one and I'd have to go to another Uhaul center to get one. I asked Where? He acted as if it wasn't his problem and that the other Uhaul had to give me a trailer. I wasnt feeling very confident at this point but fortunately the other Uhaul center just happened to have one and it was a fluke that it was even there. This other guy from Adam's Supplies blindly sent me over to this other center without even offering to call the other center to make sure there was one available. NO HELPFUL CUSTOMER SERVICE, extremely inadequate. Adam's Surplus has the worst customer service I have ever experienced. There is no problem resolution on their end whatsoever. The other Uhaul Center on 414 E Tyler St (across from Bacon Chev) that we were sent to, was impeccable and WANTED AND CARED about our situation and cared about having good customer service. I will never go back to Adam's Surplus ever, and will advise you to not waste your time, unless you enjoy rude, and inadequate customer service, then have it! Deplorable. No stars given. Unfortunately I am forced to give 1 star by Yelp otherwise there would be none.
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November 2023 by Alma Guzman
I went looking for an exterior door, the employee that assisted us seemed very knowledgeable regarding the different types of doors, however the prices were very high? We decided to look elsewhere and we're able to purchase 2 doors in Tyler for the price of 1 used door at Adams surplus in Athens.
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November 2023 by The Guy
Place is a dump sell used stuff at wholesale prices and the smell of armpits is unbearable
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September 2023 by Donny Shotwell
The employee that is supposed to help with getting what you need did absolutely nothing. Just stood there swapping stories with someone while we sat there needing assistance with a door.
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June 2023 by Larry Montgomery
Reminds me of another place at which i would shop for building materials and other parts and pieces and sireously if you cant find what u need here u may be a dummy the selection of well everything is massive and they have good prices on Ryobi 1+ tools and accessories,got to love it...
