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“Today I had a problem with getting access to my account. Karissa was very helpful and patient. She spent a lot of time with me to figure out the problem. I appreciate the excellent customer service I received! All of the associates were kind and professional as well.”
“UPDATE --- Offer has been honored?A few days ago, I opened up the mobile app and it stated I qualified to have my vehicle refinanced at a lower rate and lower monthly payment. I think oh that's great so I apply. Fast forward a week later and I'm informed that I don't qualify - also, my vehicle value was insufficient. This needs to definitely be changed. Not only was I denied, but now I have a hard inquiry on my credit report!!”
“I’ve been banking with UCCU for over a decade and the service has always been fast, helpful, and friendly. I came to this location to get a new card and troubleshoot my new account and Jarvis was extremely helpful and friendly. :)”
“Korina (I hope I spelled the name correctly) but she's a great asset to Unitedccu. She's professional and really cares about helping you with any problems you may have which is unfortunately unusual these days. Call Korina if you need help. She really saved my sanity today. Thanks again Korina”
“I was looking for a Bank with excellent loan rate and earn interest in Saving account. I was treated very professionally and I got to open an account within less than 30 minutes and got a loan with a low interest rate. I’m a very happy customer.”
“I stopped by Investex in Atascocita just to drop off paperwork and as always, I was met with a friendly face. And in the spirit of Christmas, the credit union was beautifully decorated. I was wowed and it really put me in the Christmas spirit. Great job team Atascocita.”
“I love this credit union. Everyone in the 1960 location provides excellent service with a smile. I have worked with Ms. Tremika, Ms. Kesha, Ms. Lilly who all have been so helpful, educating me about benefits available to me and bend over backwards to make it happen. Thanks to all of you for making banking easier than ever before!”
“Smart Financial came through with a quick loan when my A/C went out this week. Roberto Reyes answered my questions and filed my loan request. Within less than two hours I had a loan funded for the next day repair work! It was fast and easy. Many thanks to SFCU and Roberto!”
“I love this bank and the mobile app! I’ve been to a few different banks like Wells Fargo and such but they could never compare to how welcoming, supportive and compassionate crcu is. If you’re considering a bank to be a part of your life I definitely recommend CRCU !!”
“The staff from the President to the newest Customer Service Reps are absolutely fantastic. Professional, knowledgeable, helpful just a great banking experience for me going on 2 decades. Long live United Energy Credit Union!”
“Their service was great. They were part of my share credit union. The teller was very professional explaining what my limit on withdrawal was. They were fast and accurate. Each time I was there they always thank me with a smile.”
“Had a wonderful experience getting assistance w our loan. Adriana Johnson was extremely kind and handle our experience with such professionalism and kind...Rare from companies . I will always be greatful.”
“I had to handle a few things and thought this location would be perfect and I was right!! The personal banker was amazing and I truly enjoyed my banking experience. It only took me one time to explain what I needed and she went above and beyond.I am definitely thinking about making this my preferred banking location.Whoop! Whoop!”
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“I love Community Resource Credit Union in Atascocita. I have been with them for several years now. One thing I really love is when there is fraud on my account they are on top of it and I can just walk right in and get a new card instead of waiting almost 2 weeks for a new card. Everyone there and on the phone at the Baytown office is very nice.”